Assistant Manager III

Newfoundland Labrador Liquor Corporation; Michigan; On-site; USD 42,000 - 65,000; Full time

Job summary

Newfoundland Labrador Liquor Corporation seeks a dynamic management team leader to coach store employees, direct daily operations, and provide exceptional customer service. The role may temporarily assume Store Manager duties in their absence, ensuring adherence to policies and regulatory requirements.

The ideal candidate will drive inventory control, collaborate with HR on staff development, and uphold health and safety standards while delivering strong business results in a retail environment.

Qualifications

• Graduation from a recognized business diploma program supplemented by other related post-secondary education.
• Minimum 3 years of relevant experience in the retail industry, including at least 1 year in a supervisory position.
• Leadership, business management, and organizational skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage multiple tasks, problem solve, and execute decisions and strategic initiatives.
• Working knowledge of standard business and point of sale computer software (MS Word, Excel, Outlook - proficiency testing may be required).
• Experience working in a unionized environment would be considered an asset.
• An equivalent combination of experience and education will be considered.

Responsibilities

• Provide direct coaching and mentoring to store employees to ensure efficient store operation within policies and procedures.
• Direct staff in a manner in accordance with established policies and procedures.
• May temporarily assume Store Manager responsibilities in their absence.
• Provide customer service excellence through a knowledgeable staff.
• Manage store resources to maintain inventory and maximize results as directed by Store Manager.
• Support HR practices including training, development and performance management initiatives.
• Adhere to inventory and cash management administrative practices.
• Facilitate information exchange with public, internal departments and Regional Manager.
• Support health and safety compliance through inspections and action on issues.

Skills

Leadership

Customer service

Staff coaching

Operations management

Communication

MS Word/Excel

Education

Business diploma

Post-secondary education

Tools

MS Word

Excel

Outlook

POS software

Job description

Description

As a management team leader, these exciting opportunities require a dynamic individual whose responsibilities will include the following:

• Provide direct coaching and mentoring to store employees to ensure the store operates in an efficient and effective manner in accordance with established policies and procedures within the regulatory framework of the Corporation
• Direct staff in a manner in accordance with established policies and procedures
• May temporarily assume the responsibilities of the Store Manager in their absence
• Provide customer service excellence through a highly motivated and knowledgeable staff
• Manage the resources of the store to maintain inventory and maximize results as directed by the Store Manager
• Support a working environment that promotes productivity and efficiency through appropriate Human Resources practices including training, development and performance management initiatives
• Adhere to inventory and cash management administrative practices
• Facilitate the exchange of information by maintaining effective liaisons with the general public, internal departments and the Regional Manager
• Support an effective Health and Safety environment for customers and staff in accordance with government legislation through formal inspections of premises and equipment and taking action on identified issues including repairs and maintenance concerns
• Ensure that Occupational Health and Safety laws, codes and regulations are adhered to in their area of responsibility

The ideal candidate will possess the following:

• Graduation from a recognized business diploma program supplemented by other related post-secondary education
• Minimum 3 years of relevant experience in the retail industry, including at least 1 year in asupervisory position
• Leadership, business management, and organizational skills
• Strong communication and interpersonal skills
• Demonstrated ability to manage multiple tasks, problem solve, and execute decisions and strategic initiatives
• Working knowledge of standard business and point of sale computer software (MS Word, Excel, Outlook - proficiency testing may be required)
• Experience working in a unionized environment would be considered an asset
• An equivalent combination of experience and education will be considered.

NLC values diversity, inclusion and belonging in the workplace and strives to create a workforce that reflects the diversity of the communities we serve. All qualified candidates are encouraged to apply. We welcome and encourage applications from under-represented groups such as indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity. If you are a member of an under-represented group, we invite you to self-identify on your cover letter or resume.

Accommodation for job applicants with disabilities (differing abilities) is available on request.