Interim Complex People and Culture Manager

Amara Cay Resort; Islamorada (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision

Teledoc

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Amara Cay Resort in Islamorada, Florida is seeking an Interim People & Culture Manager to cover a one-year leave. The role oversees HR operations for Amara Cay, Three Waters Resort & Marina, and La Siesta Resort & Villas, ensuring compliance, employee relations, and program continuity across properties.

You will partner with complex leadership, manage LOA and workers’ compensation, and drive engagement and culture initiatives while maintaining confidentiality and professional standards.

Qualifications

• Bachelor’s degree or 4 years equivalent experience.
• Business communication skills.
• Read, write and speak English fluently.
• Public speaking experience.
• Working knowledge of word processing software.
• One year’s experience in service related field.
• Ability to deal with diversified workforce.
• Ability to communicate effectively with the public and other employees.
• Type 55 wpm (corrected).

Responsibilities

• Serve as the primary day-to-day People & Culture resource for Amara Cay Resort, providing guidance and support to leaders and team members on employee relations, policies, performance management, and general HR matters.
• Provide People & Culture support across Three Waters Resort & Marina, Amara Cay Resort, and La Siesta Resort & Villas, traveling between properties as business needs require.
• Oversee compliance and required training across all three resorts, including monitoring completion, maintaining training records, following up on outstanding requirements, and supporting leadership and compliance training initiatives.
• Manage and track Leaves of Absence (LOA) across the resort collection, including applicable FMLA, medical, military, personal, and other approved leaves, ensuring appropriate documentation, communication, confidentiality, and return-to-work coordination.
• Coordinate Workers’ Compensation administration for all three resorts, including injury reporting, medical treatment coordination, claims follow-up, work restrictions, return-to-work processes, and required documentation.
• Support employee relations and workplace investigations, providing guidance on coaching, counseling, disciplinary actions, performance improvement, policy violations, workplace concerns, and appropriate documentation.
• Support HR compliance and recordkeeping, including personnel documentation, OSHA-related records, record retention, audits, and consistent application of company policies and applicable employment requirements.
• Coordinate and support key aspects of the team member lifecycle, including onboarding, orientation, transfers, promotions, status changes, offboarding, and other People & Culture processes.
• Partner with resort leadership and the People & Culture team on team member engagement, recognition, communication, retention, training, and workplace culture initiatives across the collection.
• Perform additional general People & Culture responsibilities as assigned by the Complex Director of People & Culture, providing flexible support across all three resorts based on operational and organizational priorities.

Skills

Business communication

English fluency

Public speaking

Word processing

Service experience

Diversified workforce

Effective communication

Typing 55 wpm

Education

Bachelor’s degree or 4 years equivalent experience

Job description

Property Description

Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!

Overview

The Interim People & Culture Manager serves as a key member of the People & Culture team for the Islamorada Resort Collection. This is a temporary position anticipated to last approximately one year and is specifically designed to provide coverage for the current People & Culture Manager while they are on an approved leave of absence. During this period, the Interim People & Culture Manager will assume the responsibilities necessary to ensure continuity of People & Culture support, programs, and processes across the resort collection.

While primarily based at Amara Cay Resort, this position provides People & Culture support and oversight across Amara Cay Resort, Three Waters Resort & Marina, and La Siesta Resort & Villas. The position will serve as the primary day-to-day People & Culture resource for Amara Cay while also having complex-wide responsibility for key HR functions, including compliance and required training, leaves of absence, workers’ compensation, employee relations, HR administration, and general People & Culture support.

The Interim People & Culture Manager partners closely with the Complex Director of People & Culture, the People & Culture team, resort leadership, and department managers to ensure consistent application of company policies and practices, timely completion of HR processes, regulatory and company compliance, and a positive team member experience across all three resorts.

The individual in this role is expected to provide the same level of professionalism, confidentiality, judgment, accountability, and leadership expected of a People & Culture Manager while ensuring seamless People & Culture support throughout the temporary assignment.

Responsibilities

• Serve as the primary day-to-day People & Culture resource for Amara Cay Resort, providing guidance and support to leaders and team members on employee relations, policies, performance management, and general HR matters.
• Provide People & Culture support across Three Waters Resort & Marina, Amara Cay Resort, and La Siesta Resort & Villas, traveling between properties as business needs require.
• Oversee compliance and required training across all three resorts, including monitoring completion, maintaining training records, following up on outstanding requirements, and supporting leadership and compliance training initiatives.
• Manage and track Leaves of Absence (LOA) across the resort collection, including applicable FMLA, medical, military, personal, and other approved leaves, ensuring appropriate documentation, communication, confidentiality, and return-to-work coordination.
• Coordinate Workers’ Compensation administration for all three resorts, including injury reporting, medical treatment coordination, claims follow-up, work restrictions, return-to-work processes, and required documentation.
• Support employee relations and workplace investigations, providing guidance on coaching, counseling, disciplinary actions, performance improvement, policy violations, workplace concerns, and appropriate documentation.
• Support HR compliance and recordkeeping, including personnel documentation, OSHA-related records, record retention, audits, and consistent application of company policies and applicable employment requirements.
• Coordinate and support key aspects of the team member lifecycle, including onboarding, orientation, transfers, promotions, status changes, offboarding, and other People & Culture processes.
• Partner with resort leadership and the People & Culture team on team member engagement, recognition, communication, retention, training, and workplace culture initiatives across the collection.
• Perform additional general People & Culture responsibilities as assigned by the Complex Director of People & Culture, providing flexible support across all three resorts based on operational and organizational priorities.

Qualifications

• Bachelor’s degree or 4 years equivalent experience
• Business communication skills.
• Read, write and speak English fluently.
• Public speaking experience.
• Working knowledge of word processing software.
• One year’s experience in service related field.
• Ability to deal with diversified workforce.
• Ability to communicate effectively with the public and other employees.
• Type 55 wpm (corrected).

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.