Interface Manager

Mace; New York (NY); Hybrid; USD 180,000 - 210,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Mace is seeking a capable professional to oversee interface management for major programs in New York. You will coordinate with contracting teams, document interfaces, and lead collaboration with contractors to ensure timely delivery and integration across projects.

The role requires strong communication, budgeting, and PM expertise, with flexibility for hybrid or flexible working arrangements. A bachelor’s degree and experience in construction delivery are essential.

Qualifications

• Bachelor’s degree in a relevant discipline is required.
• Experience managing medium-sized or complex projects, including construction delivery phases.
• Strong communication, presentation, and stakeholder management skills are essential.
• Experience in budgeting and managing internal budgets and fees to deliver outcomes.
• Knowledge of PM methodologies, construction sequencing, and contract administration.

Responsibilities

• Oversee Interface Lifecycle: manage all technical interfaces within and between contracts from identification to closeout.
• Facilitate Agreements: coordinate with contracting teams to execute Interface Agreements with clear deliverables and timelines.
• Manage Documentation: create baseline ICDs for procurement, maintain Interface Register, approve contractor interface plan.
• Lead Stakeholder Collaboration: act as primary contact for interface matters; hold regular contractor meetings.
• Monitor and Report: track interface deliverables; provide monthly progress, risks, and delay updates.
• Drive Issue Resolution: identify and resolve interface issues; coordinate changes with Change Management; escalate when needed.

Skills

Communication skills

Stakeholder management

Budget oversight

Project management

Contract administration

Education

Bachelor’s degree (or equivalent) in Project Management, Construction, or related discipline

Job description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project deliveryconsultancy to unlock the potential in every project.

The Project

Mace, as part of MPA delivery partner joint venture of Mace-Parsons-Arcadis, have been selected as the Gateway Development Commissions partners of choice to support the GDC across the Gateway Program in New York, inclusive of the Hudson Tunnel Project.

The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. A milestone project supported by the bipartisan Infrastructure Investment and Jobs Act (IIJA), the project is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history.

Our Values Shape The Way We Consult, And Define The People We Want To Join Us On Our Journey, They Are

• Safety First - Going Home Safe and Well.
• Client Focus - Deliver on Our Promise.
• Integrity - Always Do the Right Thing.
• Create Opportunity - For Our People to Excel.

You’ll Be Responsible For

• Oversee Interface Lifecycle: You will retain full responsibility for managing all technical interfaces within and between your assigned contracts, from initial identification and documentation to final resolution and closeout.
• Facilitate Agreements: You will lead the coordination with contracting teams to execute formal Interface Agreements (IAs), clearly defining the deliverables, responsibilities, and timelines required to ensure seamless integration between parties.
• Manage Documentation: You are responsible for generating baseline Interface Control Documents (ICDs) for inclusion in procurement documents, maintaining the Interface Register (IR) for your contracts, and approving the contractor's specific interface management plan.
• Lead Stakeholder Collaboration: You will act as the primary point of contact for interface matters, holding regular meetings with contractors, supporting their interface identification efforts, and collaborating with the Senior Interface Manager and other program teams.
• Monitor and Report: You will track the status of all interface deliverables, collect key performance indicators, and provide monthly updates to program management on progress, risks, and any forecasted delays.
• Drive Issue Resolution: You are expected to proactively identify and resolve interface issues, manage changes to agreements in coordination with the Change Management team, and elevate critical issues that cannot be resolved at the project level.

You’ll Need To Have

• Bachelor’s degree (or equivalent) in Project Management, Construction, or related discipline.
• Proven experience managing medium-sized or complex projects, including construction delivery phases.
• Strong communication, presentation, and stakeholder management skills, with ability to collaborate and influence to achieve project KPIs.
• Experience in budget oversight and proactive management of internal budgets and fees to deliver agreed outcomes.
• Good understanding of project management methodologies, construction sequencing, and contract administration processes.
• Demonstrated analytical and problem-solving skills across planning, estimating, procurement, and design activities.
• Relevant professional certifications (MCIOB, MAPM, MRICS, MICE or equivalent) and CSCS card (or local equivalent), with experience in bidding and improving working practices.

Note: The estimated starting salary for this position is $180k. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.