Intensive Support Coordinator - Bibb and Surrounding Counties

CareStar, Inc.; Macon (GA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Holidays

Job summary

CareStar, Inc. is hiring an Intensive Support Coordinator to assess needs, develop personalized care plans, and connect clients with essential services in Bibb County and surrounding areas.

The role blends remote work with occasional field visits to support families in their communities. Ideal candidates will have a bachelor’s degree in a human service field and at least two years of direct service experience, with strong organizational and communication skills.

Qualifications

• Bachelor’s degree in human service fields or closely related field.
• Two years of direct service experience serving persons with DD/IDD or related disabilities.
• Two years’ healthcare/rehabilitation or related setting experience.
• Experience in completing assessments, service plan development and monitoring.

Responsibilities

• Provides information and assistance to link participants with medical, social and educational providers and services to address needs and goals.
• Conducts health, safety, social and environmental assessments per guidelines.
• Participates in work groups and committee activities as requested.
• Demonstrates effective organizational and communication skills.
• Willingness and ability to travel to serve families as required by state law.

Skills

Care coordination

Effective communication

Organizational skills

Willingness to travel

Education

Bachelor's degree in human services (social work, psychology, sociology, counseling, gerontology, nursing)

Job description

Intensive Support Coordinator - Bibb and Surrounding Counties

Company: CareStar, Inc.
Location:Bibb County, GA (and surrounding areas)
Job Type: Full Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking an ISC Coordinator to join our Intensive Support Coordinationprogram. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As an ISC Coordinator, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Provides information and assistance to link participants with medical, social and/or
  educations providers and/or other programs and services that can provide needed
  services to address identified needs and achieve identified goals.

• Conducts health and safety, social and environmental assessments per established
  guidelines.

• Serves on work groups, community groups, committees, or other task forces and attends
  meetings as requested.

• Effective organizational and communication skills

• Experience providing care management/coordination preferred.

• Willingness and ability to work flexible schedule to meet needs of families including reliable transportation, valid driver's license and car insurance as required by state law, and the ability to travel.

• Adheres to the CareStar Rule in performance of job responsibilities.

• Understands and complies with CareStar Policies and Procedures.

• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.

• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.

Minimum Qualifications

• Bachelor’s degree in human service Field such as Social Work, Psychology, Sociology, Counseling, Gerontology or Nursing (or closely related field).

• Two year's direct service experience serving persons with DD/IDD or related disabilities.

• Two years’ experience in healthcare, habilitative/rehabilitative, residential, behavioral health setting (ICF/IDD), psychiatric inpatient hospital/facility, specialty clinic, special education department or similar setting.

• Experience in completing assessments, service plan development and monitoring.

• Effective organizational and communication skills

• Experience providing care management/coordination preferred.

Why Join CareStar?

• Competitive salary based on experience and education

• Comprehensive benefits: Medical, dental, vision, life insurance

• 401(k) with a generous company match

• Paid time off + 10 paid holidays

• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company

• Supportive, mission-driven culture focused on improving lives