Intensive Case Manager

Covenant House Florida Inc; Fort Lauderdale (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Covenant House Florida Inc in Fort Lauderdale, FL is seeking an Intensive Case Manager to deliver comprehensive case management to youth in a residential setting. You will conduct intake, assessment, discharge planning, and follow-up using the TIP model to guide future goals.

The role requires a Bachelor's degree in human services or related field, at least 2 years of experience with adolescents, flexibility to work 8am-8pm, and willingness to transport youths as needed.

Qualifications

• Bachelor's degree in human services or related field required.
• Minimum of 2 years of experience working with adolescents with delinquency/substance abuse/behavioral health history.
• Flexibility to work a schedule between 8am-8pm Sunday through Saturday.

Responsibilities

• Provide intensive case management using the TIP model, including intake, assessment, discharge planning and follow-up.
• Supervise youth, maintain safety, de-escalate crises, and ensure appropriate judgement.
• Assist with community resources/referrals, and transport youth to appointments as needed.
• Document case records, incident reports, and data in required systems.

Skills

Self-starter

Team player

Crisis intervention

Communication skills

Conflict resolution

Cultural competence

Education

Bachelor's Degree in human services, psychology, counseling, criminal justice, or social work

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intensive Case Manager

Full Time Professional Ft Lauderdale, FL, US

Job Title: Intensive Case Manager

Job Type: Direct Care Staff

Department: Residential

Position Reports to: Director of Therapeutic Services and Case Management

ESSENTIAL DUTIES AND RESPONSIBILITIES: Covenant House Florida reserves the right to unilaterally modify, remove, or add to any of the following:

• Provide intensive case management services utilizing the Transition to Independence Process (TIP) model. Job functions include, but not limited to: intake, assessment, discharge planning and follow up. Provide services that guide and advocate for youth in planning future goals and setting attainable objectives. Teach youth the required skills to assist with decision making and establishing readiness to address barriers. Provide support, encouragement, and accountability to youth in their daily activities to fulfill their individualized treatment plan. Prepare youth and families for discharge so they can maintain and build upon their plan achievements. Ensure that case management services are in a culturally competent manner according to CHF Mission, Principles, and Core Values.
• Responsible for the overall supervision and safety of youth. Supervise youth, maintain order, remain alert, and exercise appropriate judgment at all times (i.e. at meal times, on the residential floors, in common areas, recreation activities, and during escorts). Assist youth in emergencies as directed by supervisor. Defuse physical and verbal confrontation with youth served, using appropriate verbal behavioral de-escalation techniques and/up to advanced physical interventions. Must be certified and up to date in Nonviolent Crisis Intervention Training.
• Assist youth and their families with the necessary community resources/referrals to advance youths’ plans, address legal obligations, and meet program requirements. Escort youth to court, school, and other appointments. Link youth to CHF on-site services including therapeutic and health services, GED classes, residential substance abuse treatment, Job Readiness training, and Life Skills instruction.
• Communicate pertinent information with staff and youth throughout each shift. Communicate respect, mutual support, honesty, and caring to all youth and staff. Take an active part in shift transition and provide vital information about youth and referrals.
• Complete all documentation neatly and accurately (i.e. case records, incident reports, data entry, billing abuse reports). Ensure that documentation is completed in a timely manner and meets the standards established by state license requirements, funding sources, and agency policies, including filing and tracking data for grant objectives. Utilize and monitor youth information in all applicable human service data base systems including but not limited to ETO, SAMIS, HMIS, and JJIS.
• Maintain a clean and safe environment. Assist and supervise youth in general cleanliness of all residential living and common areas. Ensure that work areas are clean and organized before, during, and at end of shift. Report all maintenance concerns to the Operations Department.
• Drive company vehicles to escort youth to and from activities, hospital visits, school, and various other appointments, etc.
• Must be able to occasionally exert up to 15-20 pounds of force to lift or carry. Must frequently move about both indoors and outdoors.

JOB REQUIREMENTS:

EDUCATION:

Bachelor's Degree in human services, psychology, counseling, criminal justice, or social work required.

EXPERIENCE:

Minimum of 2 years of experience working with adolescents with a history involving delinquency, substance abuse, domestic violence, or within the behavioral healthcare system.

SCHEDULE:

Requires flexibility with weekly work schedule to meet needs of youth. Open to working a schedule between 8am-8pm Sunday through Saturday

SKILLS:

Must be a self-starter and team player with the ability to work well with others. Must have demonstrated ability to maintain order and exercise appropriate judgement in crisis situations including the physical ability to intervene in critical or emergency situations. Excellent communication skills as demonstrated by concise, timely and professional correspondence, both written and verbal. Demonstrated understanding of conflict resolution skills and sensitivity to culturally diverse populations and computer literacy is required.

TRANSPORTATION:

Must have a valid FL driver’s license and good driving record. May need to transport clients/staff if required using agency transportation.

WORKING CONDITIONS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will frequently move about both indoors and outdoors. The noise level in the work environment is usually moderate to loud. Must be able to lift, carry or push up to 20lbs. on occasion, bend, sit and stand for prolonged periods of time. Some weekend/holiday work may be required.

SUPERVISORY DUTIES:

This position performs supervisory duties and will be part of the supervisor/Residential Administrator on Duty (RAOD) rotation after completion of probationary period.

EQUIPMENT USED:

Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effectively both orally and in written form.

ACKNOWLEDGMENT

I understand that the statements included in this document are intended to describe the general nature and level of work being performed by individuals in this position, and that they are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Further, this job description does not state or imply that this is a contract between the individual in this position and Covenant House Florida.