Intensive Care Coordinator - Bachelor's Level (Bilingual Preferred)

The Home for Little Wanderers; Chelsea (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Health and Dental Insurance

Tuition reimbursement

Retirement plan

Life and disability insurance

Training opportunities

Job summary

The Home for Little Wanderers, Chelsea, MA, is seeking an Intensive Care Coordinator at the bachelor’s level. This full-time role focuses on coordinating care for youth and families across medical, educational, and therapeutic services.

Responsibilities include performing initial assessments, developing care plans, coordinating with providers, and ensuring timely documentation. Fluency in a second language is preferred, with a strong commitment to equity and family advocacy.

Qualifications

• Bachelor’s degree in a mental health field from an accredited college or university.
• Experience navigating child/family-serving systems and advocating for families involved with behavioral health systems.
• Must maintain Massachusetts CANS certification.
• Fluency in a second language such as Spanish, Portugese, or Haitian Creole preferred but not required.

Responsibilities

• Act as a liaison with collateral agencies and programs; establish and maintain relationships that support child and family growth.
• Identify and assist youth and families to obtain and monitor delivery of available services.
• Perform initial assessments and develop, implement, and monitor Individual Care Plans and Transition Plans.
• Maintain relationships with local providers to facilitate referrals and coordinated care.
• Communicate with clients and providers; schedule and attend case conference meetings.

Skills

Advocacy

Child/Family systems experience

Bilingual preferred

Education

Bachelor’s degree in a mental health field

Massachusetts CANS certification

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Intensive Care Coordinator - Bachelor's Level (Bilingual Preferred)

• Posted on November 9, 2026

Locations

Showing 1 location

Chelsea, MA 02150, USA

• Community Based
• Full-Time
• Requisition #: INTEN007466

Description

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

The Chelsea Community Service Agency (CSA) serves youth with Serious Emotional Disturbance (SED) and is part of the Massachusetts Children’s Behavioral Health Initiative (CBHI).

How You Will Be Making A Difference

• Acts as a liaison with collateral agencies and programs; establish and maintain relationships/services that support children and family growth. Act as an advocate for families; educate parents on advocating for themselves and their children.
• Identifies and actively assist youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services including formal and natural supports and community-based agencies, services, and organizations
• Perform initial assessments and evaluations of new clients and families. Develops, implements, and monitors Individual Care Plans and Transition Plans.
• Maintains working relationship with local providers of all services in order to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated
• Continuously communicate with client, collaterals, and providers of supportive services. This may include extensive telephone contact and scheduling and attending case conference meetings. Facilitate communication between and among various providers.
• Administer written assessments, summary reports, documentation, treatment planing, and safety planning to appropriate parties in a timely, well written manner. Submit reports, documentation and billing in a timely manner. Ensure that documentation meets utilization review and quality assurance standards.
• Attend staff meetings. Present client material; consult with supervisor and team members on challenging and difficult client issues. Participate in regular individual and group supervision. Attend clinical training and safety practice training.
• May be required to provide behavioral support
• Participates in program activities, including but not limited to, staff and team meetings, training and development needs of the program, and primary on-call rotation

Qualifications

• Bachelor’s degree in a mental health field (including, but not restricted to, counseling, family therapy, social work, psychology, etc.) from an accredited college or university
• Experience navigating any of the child/family-serving systems and experience advocating for family members who are involved with behavioral health systems
• Must maintain certification in the Massachusetts CANS
• Fluency in a second language such as Spanish, Portugese, or Haitian Creole is preferred but not required

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth of the communities we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health and Dental Insurance that is effective immediately upon hire
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.