Family Partner (Bilingual Preferred)

The Home for Little Wanderers; Chelsea (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health, dental and vision insurance

Tuition reimbursement

403(b) retirement plan

Disability & life insurance

Job summary

The Home for Little Wanderers is seeking a dedicated caregiver-support professional in Massachusetts to help families navigate child-serving systems and implement individualized care plans. You will work in home and community settings providing guidance, coaching and advocacy for youths with special needs and mental health challenges.

Role emphasizes collaboration with multidisciplinary teams, weekly visits, and ongoing caregiver support.

Qualifications

• Must have experience as a caregiver/parent of a child or youth with special needs and preferably with significant mental health needs.
• Fluency in a second language preferred but not required.
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications.

Responsibilities

• Works one‑on‑one with the parent(s)/caregiver(s) to provide guidance, coaching, education, and support throughout the care planning process.
• Participates as a member of the Care Planning Team (CPT) and clearly outlines the goals of the Family Support and Training Services.
• Works closely with families in the home and in the community, and any existing/referring behavioral health provider(s), to implement the objectives and goals identified in the Individual Care Plan.
• Conducts weekly face‑to‑face home or community visits and provides regular, ongoing telephone support to caregiver/parent.
• Teaches parents/caregivers how to promote linkages with other treatment providers and other community resources and work with the Intensive Care Coordinator
• Educates parents/caregivers about how to effectively navigate the child-serving systems and about the existence of informal/community resources available; and facilitates access to these resources
• Attends staff meetings and presents client/family material; participates in supervision and clinical training.
• Completes daily progress notes, documents significant family interactions and collateral work on a timely manner, as per MassHealth requirements
• Participates in program activities, including staff and team meetings, training and development needs of the program, and primary on‑call rotation.
• Employee is required to complete all The Home’s training requirements in addition to State dedicated training.
• Enters billing according to program requirements and maintains caseload dictated by the program.

Skills

Caregiver experience

Mental health experience

Communication

Education

High school diploma or GED

Associate’s degree in human services

Bachelor’s degree in human services

Tools

Microsoft Office

Internet Explorer

Job description

To be considered, all applicants must have experience as a caregiver/parent of a child or youth with special needs and preferably with significant mental health needs.

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

About The Program

At The Home, we believe strong families are the backbone of strong communities. Our Community Service Agencies (CSAs) provide individualized, family-driven coordination of care to meet the complex needs of children and families who are involved in child and family-serving systems and may be experiencing emotional, behavioral, safety or mental health difficulties.

Each of our CSAs now offer a Family-Based Intensive Treatment (FIT) service which provides short-term, flexible, hands‑on support at home, helping families navigate tough times, strengthen connections and keep kids in their communities. The FIT service is designed for MassHealth youth under 21 with serious emotional challenges. It is delivered by a specialized team of clinicians, paraprofessionals, family partners and includes access to prescribers and behavioral therapists.

Candidates who are fluent in more than one language preferred, but not required.

How You Will Be Making a Difference

Under the direction of Program Director and Senior Family Partner and in collaboration with the Intensive Care Coordinator(s); works to assist in the improvement of the parent(s)/caregiver(s) ability to effectively navigate child-serving systems.

• Must have experience as a caregiver/parent of a child or youth with special needs and preferably with significant mental health needs
• Works one‑on‑one with the parent(s)/caregiver(s) to provide, guidance, coaching, education, and support throughout the care planning process
• Participates as a member of the Care Planning Team (CPT) and clearly outlines the goals of the Family Support and Training Services
• Works closely with families in the home and in the community, and any existing/referring behavioral health provider(s), to implement the objectives and goals identified in the Individual Care Plan
• Conducts weekly face‑to‑face home or community visits and provides regular, on‑going telephone support to caregiver/parent.
• Teaches parents/caregiver how to promote linkages with other treatment providers and other community resources and work with the Intensive Care Coordinator
• Educates parents/caregivers about how to effectively navigate the child-serving systems and about the existence of informal/community resources available; and facilitates access to these resources
• Attends staff meetings. Presents client/family material; consult with supervisor and team members on challenging and difficult client/family issues. Participates in regular individual and group supervision. Attends clinical training and safety practice training.
• Completes daily progress notes, documents significant family interactions and collateral work on a timely manner, as per MassHealth requirements
• Participates in program activities, including but not limited to, staff and team meetings, training and development needs of the program, and primary on‑call rotation
• Employee is required to complete all The Home’s training requirements in addition to State dedicated training.
• Enters billing according to program requirements and maintains caseload dictated by the program, which is variable.

Driving Requirements

• Required to operate a vehicle
• Required to have a valid driver’s license and a “satisfactory” driving record
• Required to have access to a personal vehicle for use during work hours
• Required to use personal vehicle to transport clients on occasion if/when needed
• Must maintain the minimum amounts of liability insurance as required by The Home and/or other regulatory requirements and vehicle registration must be current

Education And Experience

• High school diploma or GED and a minimum of two (2) years’ experience working with children/adolescents/transition age youth or Associate’s degree in human service field and one year experience working with children/adolescents/transition age youth or Bachelor’s degree in a human services field from an accredited university and one (1) year of experience working with children/adolescents/transition age youth
• Preferably knowledgeable about the home community(ies) of the families to be served
• Fluency in a second language such as Spanish, Portugese, or Haitian Creole is preferred but not required
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Pay Range Positioning Summary

The pay range listed represents the company’s good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate’s relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.