Intellectual Disability - Area Supervisor

Keystone Human Services; Wilkes-Barre (Luzerne County); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive benefits package

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K

Tuition reimbursement

Wellness programs

Career advancement

Job summary

Keystone Human Services is seeking a full-time Area Supervisor to oversee programs supporting adults with Intellectual and Developmental Disabilities. You will supervise staff, collaborate with clinical teams, families, and leadership to deliver compliant services.

The role offers a $5,000 sign-on bonus and a competitive benefits package including medical, dental, vision, PTO, 401K, tuition reimbursement, wellness programs, and career advancement opportunities.

Qualifications

• High school diploma or equivalent required with progressive supervisory experience.
• Associates/BA/MA degrees with related management experience welcomed; multiple pathways acknowledged.
• Experience in supervising programs for individuals with disabilities and ensuring regulatory compliance.

Responsibilities

• Provide day-to-day supervision and guidance to assigned program staff
• Lead team meetings and ensure clear, consistent communication across teams
• Participate in leadership and management meetings to drive program strategy
• Support program development and problem-solving initiatives
• Collaborate with clinical teams on individual support plans and treatment processes
• Monitor program documentation to ensure regulatory and organizational compliance
• Ensure high-quality care, safety, and well-being for individuals supported
• Represent the organization in community engagement and public speaking opportunities
• Maintain staffing levels and on-call coverage as needed

Skills

Communication skills

Leadership

Organizational skills

Education

High school diploma or equivalent

Associate’s degree

Bachelor’s degree

Master’s degree

Tools

Web-based systems

Documentation tools

Job description

Sign on Bonus

Keystone Human Services is seeking a full time Area Supervisor to join our team in supporting adults with Intellectual and Developmental Disability.

The Area Supervisor is responsible for the oversight and supervision of assigned programs, ensuring the successful achievement of financial, personnel, and programmatic goals. This role partners closely with clinical teams, families, and leadership to deliver effective and compliant services.

$5000 Sign-on bonus as eligible per incentive guidelines. Area Supervisors earn $65,000 per year and have access to a competitive benefits package. Keystone Human Services values health, wellbeing, and professional growth. Benefits include medical, dental, vision, paid time off, 401K, career advancement, tuition reimbursement, wellness programs, and more!

Key Responsibilities

• Provide day-to-day supervision and guidance to assigned program staff
• Lead team meetings and ensure clear, consistent communication across teams
• Participate in leadership and management meetings to drive program strategy
• Support program development and problem-solving initiatives
• Collaborate with clinical teams on individual support plans and treatment processes
• Monitor program documentation to ensure compliance with regulatory and organizational standards
• Ensure high-quality care, safety, and well-being for individuals supported
• Serve as Incident Management point person for assigned programs
• Assist with budget development and monitor program expenses
• Maintain program productivity and utilization standardsSupport referral assessment and placement decisions
• Maintain strong communication with families/guardians regarding care planning and updates
• Represent the organization in community engagement and public speaking opportunities
• Participate in county and service area planning activities
• Ensure proper staffing levels and on-call coverage as needed

Qualifications

Education & Experience (One Required)

• High school diploma or equivalent and six years of relevant experience
• Associate’s degree and four years of relevant experience
• Bachelor’s degree and two years of relevant experience
• Master’s degree and one year of relevant experience

Additional Qualifications

• Minimum 2 years of supervisory or management experience
• Experience with regulatory compliance preferred
• Strong communication, organizational, and leadership skills
• Ability to learn and utilize web-based systems and documentation tools
• Valid driver’s license and access to properly insured vehicle
• Successful completion of the pre-employment process, including clearances and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.