Integrations & Solutions Engineer

omada.ai; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Omada is seeking an Integration Engineer to design and support connections between our software platform and customers’ external systems. You will combine hands-on integration work with technical discovery and customer-facing troubleshooting to ensure reliable data movement between services.

You will design and maintain integrations around third-party APIs, gather requirements, and translate workflows into practical designs.

Qualifications

• At least two years in API integrations, solutions engineering, or technical support.
• Working knowledge of REST APIs, JSON, OAuth2, API keys, and event or webhook patterns.
• Ability to use Postman and inspect API traffic when debugging.
• Python scripting experience.
• Familiarity with AWS or Google Cloud and monitoring tools such as Datadog.
• Clear communication, strong problem-solving, and comfort working across teams in a fast-paced setting.

Responsibilities

• Design and maintain integrations built around third-party APIs.
• Gather technical requirements and translate customer workflows into practical integration designs.
• Implement and test API flows, including authentication and webhook-based events.
• Investigate failures using logs, API traces, and internal tools; reproduce issues and identify likely causes.
• Partner with engineering colleagues to resolve product-level problems and create reusable scripts or integration components.
• Document data contracts and integration practices, and provide technical support during customer onboarding.

Skills

Clear communication

Problem solving

Cross-team collaboration

Tools

Postman

AWS

Google Cloud

Datadog

Job description

Role overview

Design and support connections between a software platform and customers’ external systems. This role combines hands-on integration engineering with technical discovery and customer-facing troubleshooting, helping ensure data moves reliably between services.

Responsibilities

• Design and maintain integrations built around third-party APIs.
• Gather technical requirements and translate customer workflows into practical integration designs.
• Implement and test API flows, including authentication and webhook-based events.
• Investigate failures using logs, API traces, and internal tools; reproduce issues and identify likely causes.
• Partner with engineering colleagues to resolve product-level problems and create reusable scripts or integration components.
• Document data contracts and integration practices, and provide technical support during customer onboarding.

Requirements

• At least two years in API integrations, solutions engineering, or technical support.
• Working knowledge of REST APIs, JSON, OAuth2, API keys, and event or webhook patterns.
• Ability to use Postman and inspect API traffic when debugging.
• Python scripting experience.
• Familiarity with AWS or Google Cloud and monitoring tools such as Datadog.
• Clear communication, strong problem-solving, and comfort working across teams in a fast-paced setting.