Integration Technician

Zones IT Solutions; Carol Stream (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life insurance

Disability insurance

401(k) with matching

Paid time off

Personal sick leave

Job summary

Zones IT Solutions is seeking an Integration Technician to configure PC, laptop, and server units to customer specs. You will work with the integration team to ensure timely completion of orders and coordinate with Sales and Engineering to align project timelines. The ideal candidate has a high school diploma, solid Windows OS knowledge, and strong attention to detail.

CompTIA A+ certification is a plus. Zones offers a comprehensive benefits package and a global IT environment with growth

Qualifications

• High school diploma required or equivalent.
• Proficiency with PC operating systems, software, hardware and peripherals.
• Solid understanding of major Windows Operating Systems.
• CompTIA A+/Server+ or equivalent desirable.
• Proficient in MS Office applications.
• Working knowledge of WAN/LAN, TCP/IP, and remote access.
• Strong analytical and problem-solving skills.

Responsibilities

• Configure PC, laptop and server units to proper specifications.
• Coordinate with integration technicians and support teams to complete orders on time.
• Use production schedules and communicate with Sales and Engineering.
• Maintain updated project timelines with managers and staff.
• Maintain certifications and arrange upgrades as required.
• Ensure issues are resolved promptly and run rate of projects is steady.

Skills

PC operating systems knowledge

Windows operating systems

Analytical/problem solving

Attention to detail

Task prioritization

Customer interaction skills

Education

High School Diploma or Equivalent

CompTIA A+ Certification / Server+ or equivalent desirable

Tools

MS Office

TCP/IP networking

Job description

Description

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.

Company Overview:

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Integration Technician will be responsible for helping configure PC, laptop and server units to the proper specification.

What you’ll do as the Integration Technician:

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

• Work directly with assigned integration technicians to provide feedback, education and growth.
• Ensure all integrations orders are completed in a timely fashion.
• Utilize production schedules and regular communication with Sales and Engineering staff.
• Communicate regularly with managers, sales and operations staff to maintain an accurate understanding of upcoming projects.
• Maintain current industry certifications of technical staff and build additional certifications as required by Zones and customers.
• Regularly review lab equipment and arrange for replacements, upgrades or changes as needed.
• Ensure that 100% of issues are resolved in a timely fashion.
• Maintain daily run rate of configuration projects.

What you will bring to the team:

• High School Diploma or Equivalent.
• Must have demonstrated knowledge of PC operating systems, software, hardware and peripherals.
• Solid understanding of all major Windows Operating Systems.
• CompTIA A+ Certification, CompTIA Server+ or equivalent desirable.
• Proficient in productivity applications like MS Office.
• Working knowledge of WAN/LAN, network protocols (TCP/IP), and remote access.
• Competent analytical and problem solving skills.
• High level of accuracy and strong attention to detail.
• Ability to accurately prioritize technical tasks based on customer requirements.
• Ability to work under strict time constraints.
• Experience with customer interaction and customer service.

Qualified candidates can expect an hourly wage of $18.50.

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Zones offers a comprehensive Benefits package:

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.