Integration Program Manager

Unisys Corporation; Sacramento (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys Corporation is seeking a delivery-focused leader to guide a Client Delivery Executive team. You will coordinate with internal product, service, and related teams to ensure delivery of contracted services, maintain client relationships, and drive revenue retention.

This role emphasizes coaching, guidance, and proactive problem resolution to support strategic outcomes. The ideal candidate has a BA/BS with 4–6 years of relevant experience, plus 0–2 years of leadership exposure.

Qualifications

• BA/BS degree and 4-6 years' relevant experience OR equivalent combination of education and relevant experience
• 0-2 years' leadership experience

Responsibilities

• Guide team through delivery of contracted services and ensure successful execution
• Lead day-to-day client contact and cross-functional engagement
• Oversee service reviews, issue resolution and reporting
• Allocate work, coach team members, and provide corrective feedback as needed
• Serve as first escalation point for issues raised by team members or customers

Skills

Leadership

Coaching

Communication

Stakeholder management

Education

BA/BS degree or equivalent

Job description

What success looks like in this role:

• Provides guidance to assigned Client Delivery Executive team members.
• Guides team members through execution of Client Delivery Executive duties, including:
  • Day-to-day client contact and interaction,
  • Engagement across internal product, service and related teams,
  • Ongoing service reviews,
  • Issue identification and resolution,
  • Documentation and reporting, and
  • Revenue and retention success.
• Ensures team successfully plans, implements and executes delivery of contracted services.
• Keeps leadership advised of potential problem areas and team achievements.
• Allocates work and monitors team performance, offering guidance, coaching and corrective feedback as appropriate.
• Serves as a first escalation point for issues raised by team members, customers or other stakeholders.

You will be successful in this role if you have:

BA/BS degree and 4-6 years' relevant experience OR equivalent combination of education and relevant experience

0-2 years' leadership experience

Benefits

• unlimited paid time off
• a 401(k) match
• comprehensive healthcare
• HSA matching
• ongoing learning opportunities
• and more!

We're committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-MT1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.