Integration Engineer 5

Capital One; Richmond (VA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Capital One seeks a strategic platform leader to drive enterprise collaboration platforms (Google Workspace and Microsoft 365). You will align product, risk, and security teams, translate objectives into configurations, governance, and data handling policies, and guide a multi-disciplinary engineering group toward reliable, compliant, scalable solutions.

You will lead initiatives across IAM, data retention, and automation, ensuring secure, well-governed environments and measurable outcomes for a

Qualifications

• Bachelor's degree in Computer Science, Engineering or related field.

Responsibilities

• Design, document, and maintain the enterprise-wide Google Workspace Collaboration Platform.
• Design, document, and maintain the enterprise-wide Microsoft M365 Collaboration Platform.
• Partner with Product and Risk stakeholders to translate business objectives and risk tolerance into platform configurations, security practices, and data handling policies.
• Partner with Access team on the IAM strategy for Google Workspace and/or M365, including MFA, SSO, and context-aware access policies.
• Collaborate with Legal, Compliance, and HR to apply Google Vault data retention, eDiscovery, and legal holds correctly.
• Directly and indirectly lead teams of engineers and people leaders to build strategy for each platform and drive Well Managed as a core Capital One goal.

Skills

Leadership & strategy

Cross-functional collaboration

Google Workspace

Microsoft 365

IAM & security

Scripting (Python, Bash)

Agile / DevOps

Education

Bachelor's degree in CS/Engineering

Tools

Google Workspace Admin Console

Microsoft 365 Admin Center

AWS Lambda

Step Functions

MuleSoft

Job description

The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically. This leader will identify opportunities and leverage the team to translate them into live solutions.

We are seeking a candidate with a strong track record of delivering successful and productive experiences in a broad collaboration ecosystem. You will be delivering sophisticated capabilities across many use cases within a dynamic array of business and technology constraints.

In this role you'll bring together key stakeholders across product, tech, risk, cyber, and lines of business together to drive strategy and execute on high priority, strategic initiatives. You'll be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results.

What You'll Do:

• Design, document, and maintain the enterprise-wide Google Workspace Collaboration Platform
• Design, document, and maintain the enterprise-wide Microsoft M365 Collaboration Platform
• Partner with Product and Risk stakeholders to translate business objectives and risk tolerance into platform configurations, security practices, and data handling policies.
• Partner with Access team on the IAM strategy for Google Workspace and/or M365, including multi-factor authentication, SSO integration, and context-aware access policies.
• Partner with key stakeholders to architect, implement, and manage a robust content management program for Google Drive to prevent unauthorized sharing of sensitive data.
• Maintain and execute lifecycle-based governance processes for third-party applications accessing Workspace data, including risk assessments and security audits.
• Ensure the Google Workspace platform meets or exceeds regulatory and legal framework requirements through proper configuration, operation, and auditing.
• Collaborate with Legal, Compliance, and HR to apply Google Vault data retention, eDiscovery, and legal holds correctly.
• Identify automation opportunities for repetitive administrative tasks, partnering with the K&P SWE team where appropriate.
• Provide prompt and effective technical support to users, troubleshooting issues and answering questions
• Monitor system performance, security, and data integrity, taking proactive measures to address potential problems
• Stay up-to-date with the latest Google Workspace features and best practices, implementing updates and improvements as needed
• Develop and maintain clear documentation and training materials for users
• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities
• Monitor platform support Slack channels and address customer questions and issues
• Work closely with the Architecture team to align the platforms to latest architecture and configuration
• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process
• Develop, and utilize best practices to enhance the overall user experience of the platform
• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms
• Work with product owners to understand desired application capabilities and testing scenarios
• Continuously improve platform engineering practices and proactively identify risks and execute strategies that eliminate or mitigate those risks
• Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity
• Directly and indirectly lead a teams of engineers and people leaders to build strategy for each platform and drive being Well Managed, the core goal at Capital One
• Utilize scripting languages like Python, Bash, and others.

We want you if you are:

• Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
• Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor.

Basic Qualifications:

• Bachelor's Degree in Computer Science, Engineering or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics)
• At least 6 years of experience designing and maintaining cross-platform or cloud integrations
• At least 5 years of experience developing or supporting API-based integrations using scripting or orchestration tools (AWS Lambda, Step Functions, MuleSoft)
• At least 4 years of experience automating system configuration or data workflows
• At least 4 years of direct, hands-on experience architecting, administering, and securing a large-scale (1,000+ user) Google Workspace or Microsoft 365 collaboration environment.
• At least 1 year of experience implementing monitoring, observability, and automated remediation for integration reliability and performance

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