Integration Engagement Manager

Expedia, Inc.; Seattle (WA); On-site; USD 93,000 - 148,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness & Travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking an Integration Engagement Manager to lead major lodging-data initiatives, own API certification programs, and coordinate cross-functional teams across engineering, product, and support. You will drive testing, documentation, and best practices for API integrations with travel partners.

The role emphasizes independent problem solving, strong communication, and the ability to manage multiple integration projects in a fast-paced environment.

Qualifications

• Experience with HTTP clients (Insomnia, POSTman) and enterprise tools.
• Strong understanding of middleware integration platforms and APIs.
• Experience in EAI or B2B integrations.
• Proficient in reviewing logs and debugging with testing tools.
• Ability to work independently under tight deadlines and handle multiple projects.

Responsibilities

• Lead larger scope projects to assure lodging data integrity and SLAs.
• Develop internal integration processes; define standards for excellence.
• Lead communication and reporting on vendor certification progress with teams.
• Coordinate integration project kickoffs and manage API certifications with partners.
• Provide standard methodologies for successful integrations; answer vendor inquiries.
• Test various scenarios to ensure health, performance, and function of integrations.
• Escalate system issues and collaborate with tech teams for product development.

Skills

HTTP clients

Salesforce

Splunk

Kibana

Outlook

Slack

GraphQL

JSON/XML

Tools

Middleware integration platforms

APIs

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Integration Engagement Manager

Introduction to the team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

In this role, you will:

• Lead larger scope projects to assure the integrity of lodging-related data and contribute to quality delivery within established SLAs.
• Lead the development of internal integration processes and help define the standards for excellence. Become a functional specialist for connectivity transactions.
• Lead communication and reporting on vendor certification progress. Work closely with Integration Engineers, Product and Technical Support as technical issues arise during the implementation of APIs.
• Work with Technical Relationship Managers to coordinate the integration project kickoffs. Own full-cycle certification testing for various Expedia APIs with new/existing partners.
• Provide the partner with standard methodologies for making the integration a success. Answer technical inquiries from all vendors relating to Expedia APIs
• Perform testing of various scenarios to ensure integration health and performance, system functionality, and behavior.
• Advance system issues with the appropriate support teams and engage internal technology teams to discuss product development and support.

Experience and qualifications:

• Experience with HTTP clients (Insomnia, POSTman), Salesforce, Splunk, Kibana, Outlook, Slack, and the capacity to read and understand GraphQL, JSON, and XML messages.
• Solid understanding of middleware integration platforms, system architecture, product APIs, web tools, testing environments, and internet protocols (HTTP, SSL, REST)
• Integration/Technical Experience: Proficient experience in EAI or B2B integrations
• Proficient in reviewing and troubleshooting using development logs and testing tools.
• Problem Solving: Takes initiative to identify current and potential problems and discern the best solutions, involving internal or external resources.
• Results-oriented: You work towards efficiency, taking ownership of issues.
• Ability to work independently under tight deadlines, and thrive in a multi-tasked, constantly evolving environment, while maintaining a focus on goals
• Communication: Able to communicate across all levels of the organization hierarchy. Ability to communicate in technical terms to non-technical resources and speak technically with technical resources.
• Handling Complexity: Work across teams to achieve goals and resolve issues, remaining educated and up to date on new technologies and system developments, and ability to prioritize multiple projects and initiatives simultaneously.

The total cash range for this position in Seattle is $92,500.00 to $129,500.00. Employees in this role have the potential to increase their pay up to $148,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Austin is $92,500.00 to $129,500.00. Employees in this role have the potential to increase their pay up to $148,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $92,500.00 to $129,500.00. Employees in this role have the potential to increase their pay up to $148,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.