Integrated Public Safety Dispatcher: Police, Fire & EMS

Regional 911 Intake Solutions; Chester (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS dispatchers for a central role in North Chesterfield, VA. Dispatchers coordinate emergency responses across police, fire, and EMS, processing calls and assigning radio channels across multiple disciplines.

Applicants typically hold a high school diploma or equivalent and may need credentials or cross-training depending on the assignment. The job entails shift work, training, and maintaining essential certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training or require experience in one or more dispatch disciplines.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS dispatchers for a central role in North Chesterfield, VA. Dispatchers coordinate emergency responses across police, fire, and EMS, processing calls and assigning radio channels across multiple disciplines.

Applicants typically hold a high school diploma or equivalent and may need credentials or cross-training depending on the assignment. The job entails shift work, training, and maintaining essential certifications.