Integrated Public Safety Dispatcher

Regional 911 Intake Solutions; Lucedale (MS); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

medical, dental, and vision coverage

retirement benefits

paid leave

employee-assistance resources

continuing education

Job summary

Regional 911 Intake Solutions in Lucedale, MS seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies in a combined communications environment. Responsibilities include processing requests, verifying details, prioritizing incidents, dispatching units, and maintaining records.

The role may require working nights, weekends, holidays, and overtime in a dynamic public safety setting.

Qualifications

• High school diploma or equivalent is commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Lucedale, MS seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies in a combined communications environment. Responsibilities include processing requests, verifying details, prioritizing incidents, dispatching units, and maintaining records.

The role may require working nights, weekends, holidays, and overtime in a dynamic public safety setting.