Integrated Product Support Documentation Specialist

Socket.dev; Virginia Beach (VA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision

401(k) match

Tuition Reimbursement

Paid Certifications

Job summary

Decision Technologies, Inc. is seeking an Integrated Product Support Documentation Specialist to develop and maintain provisioning docs for SSDS and ICS baselines in Virginia Beach.

The role tracks ICAPS packages, coordinates with NAVSUP WSS, and supports SIDs, SCDs, and ECPs to ensure Navy-capable data and system readiness. The ideal candidate has 5+ years in SSDS/navy contexts, strong data-management skills, and experience with MS Teams and multi-site documentation processes in a on-site

Qualifications

• 5+ years of experience with SSDS, Navy, and/or shipboard systems.
• Experience in configuration and data management.
• Proficiency with Microsoft Teams to update task status and maintain team communications.
• Ability to coordinate with multi-site teams and manage complex documentation processes.

Responsibilities

• Develop and maintain Provisioning Technical Documentation (PTD) and Allowance Parts Lists (APLs) for fielded and developmental SSDS and Integrated Combat Systems baselines, incorporating approved engineering and field changes.
• Manage and track ICAPS packages through NAVSUP WSS and provisioning actions.
• Track technical documentation status to ensure accuracy and suitability for system supportability and sustainment.
• Support the development, tracking, and processing of SIDs, SCDs, ECPs, and Problem Reports related to SSDS.
• Provide provisioning feedback from Fleet COSAL Feedback Reports (FCFBRs) and ESRS.
• Participate in technical documentation meetings, planning activities, and ILS/IPS reviews.

Skills

SSDS/navy documentation

Microsoft Teams proficiency

Multi-site coordination

Configuration and data management

Education

HS Diploma or equivalent

BS degree in related field (preferred)

Tools

Windchill

ERP

NDE (Navy Data Environment)

Job description

We are seeking a qualified Integrated Product Support Documentation Specialist in Virginia Beach, VA. This position is not eligible for hybrid or remote work situations. This is a 100% on-site, in-office position.

Position Description:

This position develops and maintains all provisioning and technical documentation for SSDS and Integrated Combat Systems, including PTDs and APLs updated with approved engineering and field changes. It manages and tracks ICAPS packages through NAVSUP WSS, monitors the accuracy and adequacy of technical data, and supports the creation and processing of SIDs, SCDs, ECPs, and Problem Reports. The role incorporates Fleet feedback from FCFBRs and ESRS into provisioning updates and participates in technical reviews, planning sessions, working groups, and ILS/IPS meetings to ensure system supportability and sustainment remain fully aligned with Navy requirements.

YOU MUST HAVE AN ACTIVE DOD SECRET CLEARANCE

Responsibilities and Duties:

• Develop and maintain Provisioning Technical Documentation (PTD) and Allowance Parts Lists (APLs) for fielded and developmental SSDS and Integrated Combat Systems (ICS) baselines, incorporating approved engineering and field changes
• Manage and track Interactive Computer Aided Provisioning System (ICAPS) packages and provisioning actions through completion following submission to Navy Supply Weapon System Support (NAVSUP WSS)
• Track technical documentation status and support efforts to ensure technical data products remain accurate, adequate, and suitable for system supportability and sustainment
• Support the development, tracking, and processing of Supportability Investment Decisions (SIDs), Ship Change Documents (SCDs), Engineering Change Proposals (ECPs), and Problem Reports related to SSDS
• Provide provisioning feedback from Fleet COSAL Feedback Reports (FCFBRs) and Engineering Support Requests Systems (ESRS)
• Participate in technical documentation meetings, planning activities, working groups, and reviews, including ECPs, SCDs, Technical Working Groups, and ILS/IPS meetings

Physical Requirements:

• Ability to work in office, industrial, or shipboard environments
• Ability to lift and move materials within one-man lift guidelines
• Ability to perform site surveys and carry a laptop computer

Required Qualifications and Skills:

• HS Diploma or equivalent, with 5+ years of related experience with SSDS, Navy, and/or shipboard systems
• Proven experience in configuration and data management
• Proficiency with Microsoft Teams to update task status and maintain team communications
• Ability to coordinate with multi-site teams and manage complex documentation processes

Desired Qualifications:

• BS degree in a related field.
• Experience with Windchill supporting IWS electronic Product Lifecycle Management (PLM) tasking
• Experience with ERP and Navy Data Environment (NDE) ILS modules
• Experience supporting NSWCDD Dam Neck (DNA)

Travel Requirements:

• Less than 10%
• Domestic flight travel or access to secure federal facilities/military bases requires the candidate to obtain and maintain appropriate ID credentials (e.g., REAL ID) by the start date. More info: https://www.dhs.gov/real-id

Compensation:

Compensation at Decision Technologies, Inc. is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience; as well as contract-specific affordability and organizational requirements.

Employee Benefits:

• Competitive Paid Time Off

• Comprehensive Medical, Dental and Vision Insurance

• Employee Assistance Programs

• Flexible Spending Accounts (Medical, Dependent Care & Commuter)

• Company paid Short-Term, Long-Term, Life and AD&D Insurance

• 401(k) match

• Tuition Reimbursement

• Paid Certifications

Decision Technologies, Inc. is an equal employment opportunity that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.