Integrated Police/Fire/EMS Dispatcher

Public Safety Dispatch Network; Melcher-Dallas (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Paid leave

Employee assistance program

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network in Melcher Dallas, IA, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS in a combined communications environment.

This role processes calls, verifies incident details, prioritizes actions, dispatches units per approved plans, coordinates interagency responses, and maintains records. Applicants typically need a high school diploma and may require specific credentials depending on assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Decision making

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Melcher Dallas, IA, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS in a combined communications environment.

This role processes calls, verifies incident details, prioritizes actions, dispatches units per approved plans, coordinates interagency responses, and maintains records. Applicants typically need a high school diploma and may require specific credentials depending on assignment.