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Sentara Healthcare is hiring an Integrated Nurse Case Manager in Virginia. This full-time role involves providing comprehensive case management services to high-risk members, focusing on care coordination and health optimization. Candidates should have a nursing degree and experience in case management.
This is aFull Timeposition with day shift hours and great benefits!
The position requires travel to conduct face-to-face home visits in the member’s home within the Eastern Middle Peninsula region of VA, including but not limited to: Millers Tavern, Dunnsville, Tappahanock.
Applicants must reside in or near one of these locations to be considered for the role.
The Integrated Care Manager (ICM) is a Registered Nurse Clinician responsible for providing comprehensive case management services to a defined high-risk member population. This role focuses on supporting individuals with complex care needs and aims to optimize health outcomes through proactive coordination, care planning, and resource management across the care continuum.
Target Member Population Includes:
High Emergency Room (ER) utilizers
Recent hospital discharges
Members diagnosed with heart failure, COPD, or diabetes
Individuals with Developmental Disability (DD) waivers
Key Responsibilities:
Perform telephonic and/or face-to-face clinical assessments to identify, evaluate, and manage member needs, including medical, behavioral health, social, and long-term care services
Develop, monitor, evaluate, and revise individualized care plans tailored to member needs and health goals
Identify members at risk for complications or re-hospitalizations and coordinate timely interventions with the member, caregiver, and health care team
Support management of chronic illnesses, co-morbidities, and disabilities, ensuring appropriate utilization of benefits and adherence to care plans
Conduct gap in care management as part of quality improvement initiatives
Facilitate necessary authorizations and referrals within benefit guidelines or through extra-contractual arrangements when appropriate
Collaborate with Medical Directors, Physician Advisors, and Interdisciplinary Teams to review and align on care plans and treatment recommendations
Present member cases in case conferences to ensure a multidisciplinary approach to care
Ensure all activities are compliant with regulatory standards, accreditation requirements, and company policies
Assist in resolving provider, claims, or service-related issues impacting member care
Associates or Bachelors Degree in Nursing
3 years experience in Nursing
Strong background in case management, including the ability to develop, monitor, and revise individualized care plans for complex member populations.
Experience working with high-risk members, such as those with: Frequent ER utilization / Recent hospital discharges / Chronic conditions (e.g., heart failure, COPD, diabetes)/ Individuals with Developmental Disability (DD) waivers.
Ability to collaborate with interdisciplinary teams, including physicians, social workers, and behavioral health professionals
Excellent communication, critical thinking, and organizational skills
Demonstrated flexibility and adaptability in a field-based role with travel requirements
Keywords: Care Coordination, Case Management, Human Services, Community Health, Health Education, RN Case Manager, LinkedIn, Talroo-Nursing, ER utilization , discharges, heart failure, COPD, diabetes), Developmental Disability (DD) waivers.