Integrated Healthcare Technology Technician

Staff_02 Halifax Staffing Inc.; Daytona Beach (FL); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Halifax Health in Daytona Beach, FL seeks an Integrated Healthcare Technology Technician to provide first-tier support for hardware, software, and clinical IT systems. You will collaborate with Support Analysts, assist in deployment, and document procedures daily.

You''ll troubleshoot, calibrate, and maintain clinical equipment, ensure regulatory compliance (HIPAA, FDA), and support system integrations between HIS/EMR and hospital applications with healthcare staff.

Qualifications

• Associate's degree in IT, biomedical engineering, clinical engineering, or related field.
• 2–3 years of experience in a healthcare IT or clinical engineering role.
• Experience with hospital information systems (HIS) and electronic medical records (EMR).

Responsabilités

• Provide first-tier IT and clinical engineering support for hardware, software, and networking.
• Troubleshoot and resolve hardware/software issues across clinical and IT systems.
• Assist with system configurations, updates, and installations of IT infrastructure.
• Perform routine preventive maintenance and calibration of clinical equipment.
• Collaborate with IT and clinical staff to ensure seamless data exchange between medical devices and HIS/EMR.

Connaissances

IT troubleshooting

Healthcare IT

Communication

Formation

Associate's degree in IT/biomedical/clinical eng

Bachelor's degree preferred

Outils

HIS/EMR

Medical device maintenance

Description du poste

Variable (United States of America) Integrated Healthcare Technology Technician Works with Technical Support Analysts to provide first tier support for hardware, software and communication related issues. Assist in performing Service Desk, Field Support, and Deployment duties as needed and document operational procedures daily in call tracking software.

Key Responsibilities

IT Support & Troubleshooting: Provide technical support for IT systems, including computers, servers, networking, and software applications used in clinical settings. Troubleshoot and resolve hardware and software issues across clinical and IT systems. Assist with system configurations, updates, and installations of IT infrastructure, ensuring compliance with security and regulatory standards. Clinical Equipment Maintenance: Perform routine preventive maintenance, calibration, and testing of clinical engineering equipment such as medical devices, imaging systems, and diagnostic instruments. Ensure all clinical equipment operates within manufacturer specifications and complies with healthcare regulations (e.g., FDA, ISO). Troubleshoot and repair clinical equipment failures, escalating complex issues to senior engineers or vendors as needed. System Integration & Support: Collaborate with clinical and IT teams to ensure smooth integration of medical devices with hospital information systems (HIS), EMRs, and other hospital applications. Assist with the configuration and maintenance of interfaces between medical devices and IT systems to facilitate seamless data exchange and workflow integration. Support the deployment and testing of new integrated technologies, ensuring they align with both IT standards and clinical needs. User Training and Support: Provide training to healthcare staff on the proper use of integrated clinical technologies, including both IT and medical devices. Offer on-site support and troubleshooting to ensure that end-users can effectively use clinical and IT systems. Ensure staff are educated on system changes, updates, and new technologies. Documentation & Compliance: Maintain accurate records of equipment maintenance, software updates, system changes, and repairs for clinical and IT systems. Ensure compliance with healthcare regulations and standards (e.g., HIPAA, FDA, Joint Commission). Assist with audits, quality control processes, and maintaining certifications related to clinical equipment and IT systems. Collaboration & Communication: Work closely with clinical engineering, IT, and healthcare staff to assess needs and recommend technology solutions. Act as a liaison between clinical and IT departments to ensure mutual understanding and effective problem-solving regarding technology-related issues.

Education

Associate's degree in Information Technology, Biomedical Engineering, Clinical Engineering, or a related field. Bachelor's degree preferred.

Experience

Minimum of 2-3 years of experience in a healthcare IT or clinical engineering role. Strong understanding of both IT infrastructure and clinical engineering devices. Experience working with hospital information systems (HIS), electronic medical records (EMR), and other healthcare technology integrations.

Skills and Knowledge

Proficient in IT hardware, software, and networking troubleshooting and support. Knowledge of medical device maintenance, calibration, and repair. Familiarity with FDA, HIPAA, and other regulatory requirements in healthcare technology. Strong analytical and problem-solving skills. Ability to effectively communicate technical concepts to non-technical staff.

Certifications (Preferred)

CompTIA A+ or similar IT certifications. Biomedical Equipment Technician (BMET) certification or related clinical engineering certification. ITIL or other IT service management certifications.

We're glad you're here. As a cornerstone of our community, we need strong, compassionate and talented medical professionals just like you. Our team works together to ensure that families receive the highest-quality care in a pleasant setting where they feel valued.

Recognized as one of the 50 Top Cardiovascular Hospitals in the United States by IBM Watson Health, Halifax Health serves Volusia and Flagler counties, providing a continuum of health care services through a network of organizations including a tertiary hospital, two community hospitals, urgent care clinics, psychiatric services, a cancer treatment center with five outreach locations, the area’s largest hospice, a center for inpatient rehabilitation, outpatient rehabilitation clinics, primary care walk-in clinics, a clinic specializing in women’s health, a pediatric care community clinic, five pediatric medical practices, a home health care agency and an exclusive provider organization. Halifax Health offers the area’s only Level II Trauma Center, Thrombectomy-Capable Stroke Center (TSC), Center for Transplant Services, Pediatric Intensive Care Unit, Child and Adolescent Behavioral Services, complete Neurosurgical Services, OB Emergency Department and Level III Neonatal Intensive Care Unit that cares for babies born earlier than 28 weeks.