Integrated Health Operations Lead – Client Access

Colorado Coalition for the Homeless; Denver (CO); On-site; USD 64,203 - 75,532; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Flexible spending accounts

Life & AD&D insurance

Employee Assistance Program

403(b) retirement savings matching

Paid time-off

Job summary

The Colorado Coalition for the Homeless is seeking a Manager of Integrated Health Operations – Client Access to oversee administrative and operational functions across health services and site locations. You will lead diverse teams to deliver high-quality, client-centered care for vulnerable populations, collaborating with medical staff and leadership.

Responsibilities include optimizing scheduling, insurance verification, and registration workflows, while shaping QA programs and service

Qualifications

• Minimum 2 years of management experience overseeing 10+ employees across multiple locations.
• Minimum 2 years of health operations and/or practice experience.
• HIPAA trained or proficient knowledge of HIPAA rules.
• Understanding of insurance enrollment and billing in healthcare.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead, mentor, and supervise staff across specified locations.
• Oversee scheduling, insurance verification, and patient check-in for multiple services.
• Coordinate clinic flow and staffing to ensure smooth operations.
• Maintain call-tree and practice management system for QA and registration functions.
• Collaborate with Clinical Directors and Revenue Cycle to maximize access and reimbursement.
• Welcome clients and assist with direct registration while ensuring respectful service.

Skills

Leadership

Staff supervision

Problem-solving

Cultural humility

Adaptability

Team collaboration

Education

Bachelor’s degree in healthcare management

Associate degree in business administration

Tools

Excel

Job description

The Colorado Coalition for the Homeless is seeking a Manager of Integrated Health Operations – Client Access to oversee administrative and operational functions across health services and site locations. You will lead diverse teams to deliver high-quality, client-centered care for vulnerable populations, collaborating with medical staff and leadership.

Responsibilities include optimizing scheduling, insurance verification, and registration workflows, while shaping QA programs and service