Intake Support Specialist - Title IX (Part-Time)

Chicago Public Schools; Chicago (IL); On-site; USD 27,552 - 41,328; Part time

Job summary

A major school district in Chicago is seeking a Part-Time Intake Support. The successful candidate will act as the first point of contact for allegations within the Office of Student Protections, ensuring all claims are documented and processed. This part-time position requires at least two years of experience in a high-volume environment, alongside excellent interpersonal and analytical skills. Flexibility and residency in Illinois are required. This is a temporary position without benefits.

Qualifications

• Minimum of two years of professional experience in a high-volume call center or hotline environment.
• Language fluency in both English and Spanish preferred.

Responsibilities

• Triage and process new complaints of sexual misconduct.
• Document all communications with stakeholders within 3 business days.
• Conduct preliminary inquiries before case assignment.

Skills

Ability to manage heavy workloads

Interpersonal skills

Analytical and critical thinking

Conflict resolution

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

A major school district in Chicago is seeking a Part-Time Intake Support. The successful candidate will act as the first point of contact for allegations within the Office of Student Protections, ensuring all claims are documented and processed. This part-time position requires at least two years of experience in a high-volume environment, alongside excellent interpersonal and analytical skills. Flexibility and residency in Illinois are required. This is a temporary position without benefits.