Intake Supervisor: Lead Detainee Intake & Ops

The GEO Group Australia Pty Ltd.; Mount Gallows (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

The GEO Group Australia Pty Ltd. seeks an Intake Supervisor to manage the Intake Department's security and control activities and staff. This role coordinates detainee intake and release, ensuring proper records and reports are made.

Primary duties include supervising Intake Officers, handling incidents, guiding staff, and maintaining compliance with policies and procedures. Strong supervisory skills are essential.

Qualifications

• High School diploma or equivalent certification is required.
• College coursework in behavioral sciences, correctional services or related field preferred.
• Three years of experience in a correctional setting, with supervisory exposure.
• Must be mature, flexible, and able to handle mental stress.
• Ability to work with computers and the software used by the department.

Responsibilities

• Supervise Intake and Release Officers and schedule work in the unit.
• Respond to major incidents and provide prompt assistance to detainees when needed.
• Direct the work of staff, including hiring, evaluating, training and discipline.
• Review post orders and ensure procedures, including emergencies, are trained.
• Maintain daily logs and prepare required records and reports.
• Provide guidance on routine and complex situations and referrals when needed.
• Ensure facility goals and compliance with rules and procedures for intake/discharge.
• Perform other duties as assigned.

Skills

Computer skills

Education

High School diploma

College coursework in behavioral sciences

Tools

Computers

Job description

The GEO Group Australia Pty Ltd. seeks an Intake Supervisor to manage the Intake Department's security and control activities and staff. This role coordinates detainee intake and release, ensuring proper records and reports are made.

Primary duties include supervising Intake Officers, handling incidents, guiding staff, and maintaining compliance with policies and procedures. Strong supervisory skills are essential.