Intake Supervisor

The GEO Group Australia Pty Ltd.; Mount Gallows (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

The GEO Group Australia Pty Ltd. seeks an Intake Supervisor to manage the Intake Department's security and control activities and staff. This role coordinates detainee intake and release, ensuring proper records and reports are made.

Primary duties include supervising Intake Officers, handling incidents, guiding staff, and maintaining compliance with policies and procedures. Strong supervisory skills are essential.

Qualifications

• High School diploma or equivalent certification is required.
• College coursework in behavioral sciences, correctional services or related field preferred.
• Three years of experience in a correctional setting, with supervisory exposure.
• Must be mature, flexible, and able to handle mental stress.
• Ability to work with computers and the software used by the department.

Responsibilities

• Supervise Intake and Release Officers and schedule work in the unit.
• Respond to major incidents and provide prompt assistance to detainees when needed.
• Direct the work of staff, including hiring, evaluating, training and discipline.
• Review post orders and ensure procedures, including emergencies, are trained.
• Maintain daily logs and prepare required records and reports.
• Provide guidance on routine and complex situations and referrals when needed.
• Ensure facility goals and compliance with rules and procedures for intake/discharge.
• Perform other duties as assigned.

Skills

Computer skills

Education

High School diploma

College coursework in behavioral sciences

Tools

Computers

Job description

Benefits

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

The Intake Supervisor supervises the security and control activities and staff in the Intake Department, which provides for maximum facility coordination of detainee intake and release. Responsible for the coordination of work assignments for all Intake staff assigned to the unit.

Primary Duties and Responsibilities:

• The Intake Supervisor supervises and schedules work of Intake and Release Officers assigned to the unit; ensuring facility coordination in the receiving and discharge of detainees, in addition to the preparing of required records and reports.
• Responds to major unusual occurrences. Facilitates prompt and appropriate assistance to detainees in the event of injury, illness or emotional trauma.
• The Intake Supervisor directs the work of other employees. This includes the selection, hiring, evaluating job performance, employee training and development, promoting, and any disciplinary action, including termination.
• Makes assignments, reviews post orders and ensures that all procedures, including emergency procedures, are in place and staff trained in proper implementation.
• The Intake Supervisor reviews staff effectiveness and conducts frequent physical inspections of the facility to ensure compliance with policies and procedures.
• Gives primary guidance on situational problems; making referrals for more complex problems.
• Prepares records and reports as assigned by management. Maintains daily logs as required.
• Responsible for attaining facility goals/objectives and ensuring compliance with all rules, regulations, policies and/or procedures for intake/discharge operations.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• High School diploma or equivalent certification required.
• College coursework and advanced training in behavioral sciences, correctional services or related field preferred.
• Three (3) years of experience working in a correctional setting, one of which was in a position requiring supervisory capabilities.
• Must be mature, flexible, intellectually alert, able to command the respect and confidence of detainees and staff and possess a high tolerance to mental stress.
• Ability to work with computers and the necessary software typically used by the department.

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