Intake Supervisor

The GEO Group Australia Pty Ltd.; Winton (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

The GEO Group provides comprehensive correctional and reentry services worldwide. The Intake Supervisor will oversee security and control activities in the Intake Department, coordinating detainee intake and release while managing staff schedules.

This role requires a High School diploma or equivalent, supervisory experience in a correctional setting, and strong computer skills. The company emphasizes safe operations and compliance with procedures.

Qualifications

• High School diploma or equivalent certification required.
• College coursework and advanced training in behavioral sciences, correctional services or related field preferred.
• Three (3) years of experience working in a correctional setting, supervisory experience preferred.
• Must be mature, flexible, able to command respect and handle mental stress.
• Ability to work with computers and department software.

Responsibilities

• The Intake Supervisor supervises and schedules work of Intake and Release Officers to ensure detainee intake and discharge coordination.
• Responds to major incidents and provides prompt assistance to detainees in injury, illness or emotional distress.
• Directs the work of other employees, including hiring, evaluating performance, training and disciplinary action.
• Makes assignments, reviews orders, and ensures procedures, including emergencies, are trained and in place.
• Maintains daily logs, prepares records and reports, and ensures compliance with policies and procedures.
• Attains facility goals and ensures compliance with all rules and regulations for intake/discharge operations.
• Performs other duties as assigned.

Skills

Supervisory experience

Ability to work under stress

Computer literacy

Maturity and professional conduct

Education

High school diploma or equivalent

College coursework in behavioral sciences or related field

Advanced training in correctional services or related field

Job description

Benefits

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

The Intake Supervisor supervises the security and control activities and staff in the Intake Department, which provides for maximum facility coordination of detainee intake and release. Responsible for the coordination of work assignments for all Intake staff assigned to the unit.

Primary Duties and Responsibilities:

• The Intake Supervisor supervises and schedules work of Intake and Release Officers assigned to the unit; ensuring facility coordination in the receiving and discharge of detainees, in addition to the preparing of required records and reports.
• Responds to major unusual occurrences. Facilitates prompt and appropriate assistance to detainees in the event of injury, illness or emotional trauma.
• The Intake Supervisor directs the work of other employees. This includes the selection, hiring, evaluating job performance, employee training and development, promoting, and any disciplinary action, including termination.
• Makes assignments, reviews post orders and ensures that all procedures, including emergency procedures, are in place and staff trained in proper implementation.
• The Intake Supervisor reviews staff effectiveness and conducts frequent physical inspections of the facility to ensure compliance with policies and procedures.
• Gives primary guidance on situational problems; making referrals for more complex problems.
• Prepares records and reports as assigned by management. Maintains daily logs as required.
• Responsible for attaining facility goals/objectives and ensuring compliance with all rules, regulations, policies and/or procedures for intake/discharge operations.
• Performs other duties as assigned.

Qualifications

Minimum Requirements:

• High School diploma or equivalent certification required.
• College coursework and advanced training in behavioral sciences, correctional services or related field preferred.
• Three (3) years of experience working in a correctional setting, one of which was in a position requiring supervisory capabilities.
• Must be mature, flexible, intellectually alert, able to command the respect and confidence of detainees and staff and possess a high tolerance to mental stress.
• Ability to work with computers and the necessary software typically used by the department.

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