Intake Specialist (IVIG) – Infusion Pharmacy

River’s Edge Pharmacy; Irvine (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

River’s Edge Pharmacy in Irvine, CA seeks an Intake Representative (IVIG) to gather necessary information for processing prescriptions and care. You will coordinate with referrals, insurers, and patients, and assist with prior authorizations and financial assistance as needed.

You will work closely with the pharmacist and staff to ensure timely order completion, maintain patient communications, and support enrollment with manufacturer hubs when required.

Qualifications

• High school diploma or equivalent required.
• Experience in pharmacy or infusion settings preferred.
• Strong communication and organizational skills.
• Ability to work on-site in Irvine, CA.

Responsibilities

• Gather and verify information to process prescriptions and care.
• Coordinate with referrals, insurance companies, and patients.
• Obtain prior authorizations and track progress with payers.
• Assist with financial assistance processes and documentation.
• Document case activity in the system and ensure regulatory compliance.
• Support pharmacists and other staff to ensure timely therapy delivery.

Skills

Communication skills

Verbal communication

Customer service

Attention to detail

Problem solving

Education

High school diploma

Healthcare degree preferred

Tools

MS Office

EMR systems

Job description

River’s Edge Pharmacy in Irvine, CA seeks an Intake Representative (IVIG) to gather necessary information for processing prescriptions and care. You will coordinate with referrals, insurers, and patients, and assist with prior authorizations and financial assistance as needed.

You will work closely with the pharmacist and staff to ensure timely order completion, maintain patient communications, and support enrollment with manufacturer hubs when required.