Intake Specialist- Evenings

Daymark Recovery Services; Erwin (NC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistant Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services is seeking a clinician to perform clinical intake assessments for admission decisions at Good Hope Hospital in Erwin, NC. You will relay intake information to the on-call physician to determine care level and work with nursing and business staff to ensure timely admissions.

Qualifications include a Bachelor’s in social work or RN licensure, with 1+ year in mental/behavioral health preferred.

Qualifications

• Bachelor’s degree in social work, counseling, psychology, mental health or related field required or registered nurse licensure.
• One or more years of experience in mental/behavioral health in a clinical capacity preferred or intake clinician experience.
• Experience in managed care precertification, level of care assessments and utilization preferred.
• Excellent interpersonal and assessment skills and telephone etiquette.

Responsibilities

• Facilitates intake, admission, and prior authorization process for incoming patients.
• Reviews referrals, communicates with referral source and staffs each possible patient for admission with the on call physician.
• Performs insurance benefit verification.
• Provides information gathered to patient, families, and appropriate internal staff.
• Performs ongoing assessment of patients’ status in the admission process.
• Facilitates communication regarding requests for services involving assessment and referral process, intake into services, and follow up activity.
• Schedules and completes pre-admission assessments and communicates recommendations to patients and families.
• Maintains all documentation involved within the admission process.
• Participates in daily shift reports for Good Hope Hospital (in person, virtual, or telephonic).
• Provides crisis intervention consultation to all members of the team.
• All other duties as assigned by center/regional directors.

Skills

Psychosocial assessment

Interpersonal communication

Clinical assessment

Education

Bachelor’s Degree in Social Work or related field

Registered Nurse (RN) licensure

Job description

Job Details

Job Location: Good Hope Hospital - Erwin, NC 28339

Company Mission Statement

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale

Salary will depend on level of education, licensure and experience.

Shift

Evenings 5pm-1:30am

Summary

This position provides clinical intake assessments for medical and clinical appropriateness for admission to Good Hope Hospital. Communicates intake information to the on-call physician who makes the appropriate level of care decision. Works closely with business office, nursing and clinical staff as well as external parties to ensure timely admission of patients. Reports to the Director of Nursing.

Essential Duties and Responsibilities

• Facilitates intake, admission, and prior authorization process for incoming patients.
• Reviews referrals, communicates with referral source and staffs each possible patient for admission with the on call physician.
• Performs insurance benefit verification.
• Provide information gathered to patient, their families, and appropriate internal staff.
• Performs accurate and ongoing assessment of patients’ status in the admission process.
• Facilitate communication regarding request for services that involves the assessment and referral process, intake into services, and appropriate follow up activity.
• Schedules/complete pre-admission assessments and communicates recommendations to patients and their families.
• Maintains all documentation involved within the admission process.
• Participates in daily shift reports through in-person, virtual, or telephonic for Good Hope Hospital.
• Provides crisis intervention consultation to all members of the team.
• All other duties as assigned by center/regional directors.

Special Attributes

Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with varied professions and clients/families. Ability to make sound decisions in emergency situations.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Prefer Bachelor’s Degree from an accredited college or university in social work, counseling, psychology, mental health or related field required or registered nurse, in which, an associate’s degree or bachelor’s degree in nursing is required. Associates Degree in Nursing is allowable with appropriate RN licensure.

• One or more years of experience in mental/behavioral health working with individuals in a clinical capacity preferred or one or more years of experience as an intake clinician.
• Experience in managed care precertification process, level of care assessments and utilization preferred.
• Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external parties preferred.
• Great interpersonal and assessment skills as well as telephone etiquette and paging procedures.
• Registered Nurse will be given priority hiring.
• Experience will be given consideration in addition to required education.