Intake RN: Behavioral Health Admissions & Prior Authorization

Summit BHC; Leland (MS); On-site; USD 50,000 - 68,000; Full time

Job summary

Carolina Dunes Behavioral Health is seeking an Intake Clinician to facilitate admissions, perform initial assessments, and coordinate the prior authorization process at our Leland, NC facility. The role works closely with clinical and administrative staff to ensure timely admissions and accurate information flow.

The ideal candidate has a master's degree in social work or related field, relevant behavioral health experience, and licensure or certifications as required.

Qualifications

• Master’s Degree in a related mental health field is required.
• 1+ year of mental/behavioral health experience preferred.
• Experience with managed care pre-certifications and utilization preferred.
• Clinical interviewing, patient assessment, referral and treatment planning experience.
• Strong interpersonal, interviewing, and telephone etiquette skills.

Responsibilities

• Facilitates intake, admission, and prior authorization for incoming patients.
• Performs insurance benefit verifications and communicates findings internally and to patients.
• Provides coverage for the Call Center Team during high volume periods.
• Provides accurate ongoing assessment of patient status in admission and prior authorization.
• Initiates service requests and determines appropriate level of care with follow-up.
• Follows EMTALA regulations to complete verifications and precertifications when appropriate.
• Responds to inquiries about the facility within policy timeframes.
• Schedules/pre-admission assessments and communicates recommendations to patients or families.
• Collaborates with medical and psychiatric staff to ensure appropriate admissions.
• Maintains documentation involved with the admissions process.

Skills

Clinical interviewing

Patient assessment

Crisis intervention

Insurance verification communication

Interpersonal skills

Telephone etiquette

Education

Master’s Degree in social work, counseling, psychology, mental health or related field

RN license or related clinical license (LCSW, LPC) as alternative

CPR and de-escalation certification; First aid may be required

Job description

Carolina Dunes Behavioral Health is seeking an Intake Clinician to facilitate admissions, perform initial assessments, and coordinate the prior authorization process at our Leland, NC facility. The role works closely with clinical and administrative staff to ensure timely admissions and accurate information flow.

The ideal candidate has a master's degree in social work or related field, relevant behavioral health experience, and licensure or certifications as required.