Intake Representative - Cardiology

Prime Healthcare; Reno (NV); On-site; USD 38,000 - 48,000; Full time

Job summary

Saint Mary's Health Network, part of Prime Healthcare, seeks an Intake Representative to interview patients and confirm identifying information, insurance details, and authorizations. The role involves interfacing with PBX and reception, data entry, and communicating with a diverse patient population.

The position requires familiarity with medical terminology and hospital admissions experience, with opportunities to work in a collaborative health system.

Qualifications

• 1. Previous hospital experience as an admissions representative preferred.
• 2. Knowledge of medical terminology preferred.

Responsibilities

• Interview the patient or representative to obtain identifying and verifying information (name, address, age, date of birth, SSN, occupation, insurance information).
• Obtain authorization and interface with PBX operator and reception areas.
• Input and retrieve data on a computer.
• Communicate with diverse populations using age-appropriate communication techniques.
• Maintain proficiency in medical terminology.
• Complete special projects within specified timeframes.

Skills

Medical terminology

Patient communication

Data entry

Interpersonal skills

Hospital admissions experience

Tools

PBX system

Computer literacy

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary's Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

As a long-standing community partner with a 116-year history, Saint Mary's Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune/Merative and America's Best 250 hospitals by Healthgrades, Saint Mary's Regional Medical Center is a 352-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.

Responsibilities

The Intake Representative interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining authorization. Also, have the capabilities of interfacing with the PBX operator and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Previous hospital experience as an admissions representative preferred.

2. Knowledge of medical terminology preferred.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf