Intake & Referrals Coordinator for Rehab Programs

The Salvation Army; Pittsburgh (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center is seeking an Intake Coordinator to join a team dedicated to compassionate intake and referral services. You will interview applicants, assess eligibility, and manage paperwork to maintain program capacity.

You will also maintain tracking systems, assist in crisis interventions, and coordinate with outside agencies to support faithful recovery and service delivery.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor’s degree in related field preferred.
• CADC or comparable residential and rehabilitation experience preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Be part of a team providing a caring, respectful atmosphere to those seeking help.
• Coordinate with ARC staff, beneficiaries, and outside agencies for intake processes.
• Develop and maintain referral networks by phone, letter, and in person.
• Interview, assess, and process intake paperwork to maintain full capacity.
• Maintain the house tracking system with weekly updates for assignments and activities.
• Assist counselors in crisis intervention as needed.
• Attend supervision meetings and required organizational events.
• Record statistical information and provide timely reports to Administrators.
• Coordinate with groups to bring speakers and information aligned with recovery values.
• Assist with time cards and gratuity reports as assigned.
• Perform compliance screening and operate testing equipment as required.
• Attend meetings and participate in staff activities as scheduled.
• Support work therapy components and supervise as directed.

Skills

High school diploma

Advanced communication

Interpersonal skills

Education

Associate degree or higher

Bachelor’s degree preferred

Job description

The Salvation Army Adult Rehabilitation Center is seeking an Intake Coordinator to join a team dedicated to compassionate intake and referral services. You will interview applicants, assess eligibility, and manage paperwork to maintain program capacity.

You will also maintain tracking systems, assist in crisis interventions, and coordinate with outside agencies to support faithful recovery and service delivery.