Intake & Onboarding Specialist - Client Advocate

PROMISE POINT CARE LLC; Ocean Springs (MS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

PROMISE POINT CARE LLC is seeking an Intake Specialist based in Ocean Springs, Mississippi. This role requires an organized professional to manage client intake processes, ensuring smooth communication and accurate record-keeping. Candidates should possess strong interpersonal skills and a high school diploma, with preferred experience in healthcare or social services. Benefits include health insurance and opportunities for advancement. Join a compassionate team dedicated to supporting individuals in need.

Qualifications

• High school diploma or equivalent; Associate’s or Bachelor’s preferred.
• Previous experience in intake, customer service, healthcare, or social services preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Serve as the initial contact for new clients via phone, email, and in person.
• Conduct intake interviews and collect required documentation.
• Verify client eligibility and required information.

Skills

Communication skills

Organizational skills

Interpersonal skills

Data entry skills

Problem-solving abilities

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree

Tools

CRM systems

Case management software

Job description

PROMISE POINT CARE LLC is seeking an Intake Specialist based in Ocean Springs, Mississippi. This role requires an organized professional to manage client intake processes, ensuring smooth communication and accurate record-keeping. Candidates should possess strong interpersonal skills and a high school diploma, with preferred experience in healthcare or social services. Benefits include health insurance and opportunities for advancement. Join a compassionate team dedicated to supporting individuals in need.