Intake Manager, Home Health Care - Full Time (BSN Required)

virtua; Lippincott (OH); On-site; USD 99,000 - 158,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b)

Paid time off

Tuition assistance

Employee assistance program

Job summary

Virtua Health in New Jersey is seeking an experienced Home Health & Hospice Intake Supervisor to oversee the intake process, coach the intake team, and build strong referral relationships.

You will ensure Medicare and payer compliance, manage workflows, and support growth of Home Health and Hospice programs; BSN RN license required; 3–5 years supervisory experience.

Qualifications

• BSN and RN licensure in NJ are required.
• 3–5 years of home care supervisory experience preferred.
• Excellent organizational and computer skills.

Responsibilities

• Oversee intake process and supervise intake team.
• Maintain relationships with referral sources.
• Ensure admissions align with payer criteria and reimbursement rules.
• Conduct audits and supervise data quality in systems.
• Collaborate with Home Health leadership to support program growth.

Skills

Leadership

Customer focus

Organizational skills

Computer skills

Education

BSN

RN licensure (NJ)

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations , we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program , telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location: Lippincott - 301 Lippincott Drive

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Job Information

Job Summary

Oversee potential clients for Home Health and Hospice. Facilitate the management of the intake process through coaching and mentoring the intake team. Establish and maintain ongoing relationships with referral sources. Acts as a resource for intake team to support development, standardization, education and implementation of workflow. Troubleshoots barriers and questions for intake team and elevate as needed. Works with Home Health leadership team to support growth and sustainability of all Home Health and Hospice programs.

Position Responsibilities

• Measure and maintain productivity standards with expense control measures in place.
• Ensure patient appropriateness for consistency with Home Health and Hospice admission criteria including Medicare and other payer specifications.
• Establish and maintain relationships with key individuals in internal and external facilities.
• Complete a thorough review of reimbursement issues for all referrals.
• Perform ongoing audits and address inaccuracies.
• Oversee the quality and accuracy of all entries into appropriate systems.
• Participates in evaluation and continued education and competencies for team.
• Develop and open communication system with referral sources, surfacing issues and developing business initiatives.
• Contact with case manager of insurance company regarding evaluation, requests for additional authorization and additional information required is received and processed timely by payors.
• Authorization is documented and appropriate staff notifications occur timely.
• Verifies and confirms all third-party payors have benefits verification completed prior to admission.
• Collaboration occurs with Intake and Managed Care to ensure appropriate client billing.
• Keep abreast of current insurance requirements and changes.
• Schedules team to meet demand of department and customer needs.
• Responsible for maintaining competency in all regulatory and payer compliance.

Position Qualifications Required

Required Experience

3-5 years of home care and supervisory experience preferred.

Required Education

BSN required. Registered Nurse - NJ licensure and CPR certification.

Training / Certification / Licensure

Excellent organizational and computer skills, demonstrate leadership skills, excellent customer focus skills

#RD_HH

Annual Salary: $98,700 - $158,398

The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

This position is eligible to participate in one of Virtua's annual incentive compensation plan (AICP). The amount is subject to the terms and conditions of the plan document.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions.