Intake Eligibility Specialist

BAKERRIPLEY; Corpus Christi (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

BakerRipley in Corpus Christi, TX is seeking an Intake Eligibility Specialist to help families access essential child care services. You will review documentation, determine eligibility, and guide families and providers through program requirements with careful, compassionate support.

This customer-focused role requires accurate income calculations for cost-share, consistent data entry into TX3C and FACS, and travel to four area offices weekly.

Qualifications

• High School Diploma - Required
• 2 years of customer service experience - Required
• Bachelor's Degree - Preferred

Responsibilities

• Review documentation to determine eligibility and guide families and providers through program requirements with respectful, accurate support.
• Perform income calculations to determine cost-share and ensure correct entry into TX3C and FACS.
• Travel to four area offices weekly to support families in the Coastal Bend region.
• Maintain organized, compliant records and document all interactions to ensure data quality.

Skills

Customer service

Communication

Education

High School Diploma

Bachelor's Degree

Tools

TX3C

FACS

Job description

Job Details

Job Location: 700 - Coastal Bend - Corpus Christi, TX 78415

Position Type: Full-Time

Education Level: Bachelors Deg. or Equivalent

Travel Percentage: Frequent Local Travel (up to 50%)

Job Category: Community Development & Family Services

Join our team as an Intake Eligibility Specialist and make a meaningful impact by helping families access essential child care services through accurate, timely, and compassionate support. In this customer-focused role, you’ll build strong relationships with families and providers by delivering exceptional service while guiding them through eligibility requirements and program processes in the Coastal Bend Area. You will travel to the four area offices weekly. You’ll carefully review documentation, perform income calculations to determine cost-share, and ensure all data is entered accurately and efficiently into systems like TX3C and FACS. With a strong attention to detail, you’ll maintain organized, compliant records and document all interactions, while proactively resolving customer and provider concerns to ensure a positive experience. If you’re detail-oriented, driven by service excellence, have reliable transportation and passionate about supporting families through access to critical resources, this is a rewarding opportunity to contribute to a mission-driven team and make a lasting difference in your community.

Qualifications

• High School Diploma - Required
• Bachelor's Degree From four-year college or university - Preferred
• 2 years of customer service experience - Required

Equal Opportunity Statement

BakerRipley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.