Intake & Eligibility Coordinator - Nutrition Programs

Lifecare Alliance; Columbus (OH); On-site; USD 23,419 - 26,174; Full time

Job summary

Lifecare Alliance is seeking a full-time Intake Specialist in Columbus, OH, responsible for supporting the intake for home-delivered meals and nutrition programs. This role is crucial for ensuring eligible individuals receive the necessary services while maintaining high engagement and communication standards.

The ideal candidate requires a high school diploma, strong customer service skills, and experience with client management systems. Familiarity with Medicaid or older Americans act programs is preferred.

Qualifications

• High school diploma or equivalent required.
• Preferred completion of an associate’s degree.
• Experience using client management systems preferred.

Responsibilities

• Conduct initial screenings and assessments for clients.
• Evaluate client eligibility for services based on established criteria.
• Utilize client management systems to maintain data.
• Collaborate with internal teams to facilitate service delivery.

Skills

Customer service skills

Communication skills

Knowledge of modern office practices

Education

High school diploma or equivalent

Associate’s degree in human services or related field

Tools

Client management systems

Databases

Referral portals

Job description

Lifecare Alliance is seeking a full-time Intake Specialist in Columbus, OH, responsible for supporting the intake for home-delivered meals and nutrition programs. This role is crucial for ensuring eligible individuals receive the necessary services while maintaining high engagement and communication standards.

The ideal candidate requires a high school diploma, strong customer service skills, and experience with client management systems. Familiarity with Medicaid or older Americans act programs is preferred.