Intake Coordinator, Youth Mental Health (STEP) – Hybrid

Seneca-Family-of-Agencies; Salinas (CA); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Chiropractic care

Acupuncture therapy

Fertility coverage

Disability insurance

Family leave

Life insurance

403b plan

Paid time off

Holidays

Job summary

Seneca is seeking an Intake Coordinator to connect youth and families with the STEP program in Salinas, coordinating referrals, eligibility screening, and service initiation. You will liaise with families, county partners, and community providers to streamline the intake process and ensure timely access to supports.

The STEP program offers short-term stabilization for ages 12-17, aiming for reintegration into school and community.

Qualifications

• At least 1 year of experience in an office setting.
• Excellent phone and people skills.
• Strong organization and communication skill.
• Detail oriented, organized, and ability to multi-task and prioritize project.
• Proficient in MS Office suit
• At least 21 years of age
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirement

Responsibilities

• Review referrals and screen youth for eligibility for the STEP program
• Provide families, referral partners, and community providers with clear information about STEP services and the intake process
• Coordinate the intake process with youth, families, county partners, and other community providers
• Collaborate with the management team to assign referrals to therapists and initiate services within required timelines
• Connect youth and families with appropriate community programs and resources when STEP is not the right fit
• Maintain accurate intake information and track referrals across Seneca and county databases within required timelines
• Prepare periodic and special intake reports to support program operations and referral tracking
• Collaborate with community partners and participate in outreach events to increase awareness of STEP and generate referrals

Skills

Phone skills

People skills

Organization

Communication

MS Office

Age 21+

Background clearances

Tools

MS Office

Job description

Seneca is seeking an Intake Coordinator to connect youth and families with the STEP program in Salinas, coordinating referrals, eligibility screening, and service initiation. You will liaise with families, county partners, and community providers to streamline the intake process and ensure timely access to supports.

The STEP program offers short-term stabilization for ages 12-17, aiming for reintegration into school and community.