Intake Coordinator Non-Clinical - Home Health

Medical Services of America; Morganton (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Medical Services of America is seeking a Full-Time (Non-Clinical) Intake Coordinator for Morganton, NC. This role focuses on gathering comprehensive insurance data, verifying patient eligibility, and updating EMR records to ensure seamless scheduling and care coordination.

Ideal candidates will have at least a year in healthcare, strong customer service and data entry skills, and a valid driver's license. Join a team that emphasizes quality patient care and efficient intake processes in a

Qualifications

• Minimum 1 year healthcare industry experience, preferably in home care.
• Previous customer service and data entry experience preferred.
• Proficiency in handling patient information with accuracy and confidentiality.

Responsibilities

• Obtain all pertinent patient insurance information (address, phone, benefits, eligibility).
• Check EMR system to verify patient history and status.

Skills

Customer service

Data entry

Education

High School Diploma or GED

Job description

Home Health and Hospice Central Intake NC currently seeks a Full-Time (Non-Clinical) Intake Coordinator to join our team in Morganton (Burke County), NC.

Why Choose MSA?

We know that caring for others starts with caring for our team. That's why we offer a comprehensive benefits package, including:

• Medical/Prescription, Dental, and Vision Insurance
• Additional Voluntary Benefits (STD, LTD, Accident & Sickness, etc.)
• 401(k) with a strong company match
• Growth and advancement opportunities
• And so much more

What You'll Do:

• Obtains all pertinent information regarding insurance of patient (address, phone number, exhaustion of benefits, eligibility, etc.).
• Checks the Electronic Medical Record (EMR) system to verify whether or not the patient was a previous patient.
• Creates and updates patients’ assignment screen.
• Updates and/or changes patient status as necessary (pending payer verification, ready for scheduling, etc.).

Qualifications and Skills

• One year of experience in the health care industry preferably home care.
• Previous customer service and data entry experience preferred.

Job Requirements:

• High School Diploma or General Education Degree (GED) required.
• Valid driver's license and auto-liability insurance required.
• Excellent telephone and customer service skills