Intake Coordinator (Night Shift) — Transform Lives in Recovery

Oak-Grove-Recovery; Westerville (OH); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

Oak Grove Recovery seeks an Intake Coordinator to support our Residential Treatment Programs. You will greet patients, conduct new patient intakes, complete paperwork, and ensure safe storage of belongings.

Based in Westerville, OH, this full-time role requires calm under pressure, teamwork, and reliable shift coverage. You will report to the Patient Engagement Manager and collaborate with the treatment team to provide a smooth intake experience.

Formación

• High School Diploma, GED, or equivalent experience.
• 1+ year of experience working with substance abuse populations strongly preferred.
• Ability to stay calm in stressful or high-risk situations.
• Comfort with conflict required.

Responsabilidades

• Stationed in the lobby; at least one Intake Coordinator must be present at all times during assigned hours.
• Sole team member authorized to conduct new patient intakes.
• Monitor Intake Thread for incoming patients.
• Greet patients outside the lobby door; for patients arriving by Uber, set an alarm and interrupt other intakes to greet the patient.
• Complete consents and intake paperwork.
• Review Welcome Packet, provide towels and other critical items to patient.
• Complete urine drug screen and skin search on patient.
• Work as a highly dependable, independent member of the treatment team.
• Report directly to the Patient Engagement Manager.

Conocimientos

Calm under pressure

Conflict management

Educación

High School Diploma, GED, or equivalent experience

Descripción del empleo

Oak Grove Recovery seeks an Intake Coordinator to support our Residential Treatment Programs. You will greet patients, conduct new patient intakes, complete paperwork, and ensure safe storage of belongings.

Based in Westerville, OH, this full-time role requires calm under pressure, teamwork, and reliable shift coverage. You will report to the Patient Engagement Manager and collaborate with the treatment team to provide a smooth intake experience.