Intake Coordinator (Inside Sales Representative)

REE Medical; Northern (KY); Remote; USD 63,000 - 77,000; Full time

Benefits offered by this job

Base salary with commission

Health, dental, vision insurance

Retirement plan with company match

Vacation and sick time

Remote-first with annual company-wide

Employee assistance program

Job summary

REE Medical is seeking an Inside Sales Representative, termed Intake Coordinator, to drive growth by responding to leads, conducting client consultations, and converting prospects in a compliant, empathetic, and professional manner. This remote-first role demands high-volume follow-up, consultative selling, and strong CRM discipline to document interactions and progress deals through the pipeline.

The ideal candidate has 3+ years in inside sales or B2C, experience with Salesforce, and excellent

Qualifications

• 3+ years of inside or B2C sales experience.
• CRM experience with Salesforce.
• Strong communication and organizational skills.

Responsibilities

• Manage outreach to warm inbound leads and monitor inbound call queues.
• Prioritize a personal lead pipeline for timely follow-up and progression.
• Establish rapport with prospective clients through professional communication.
• Present REE Medical's services compliantly.
• Assess disability severity using REE tools and document interactions in the CRM.
• Ensure compliance with regulatory and data privacy requirements.

Skills

Inside sales

CRM experience (Salesforce)

Communication skills

Phone-based work

Microsoft Office

Education

High school diploma or equivalent

Tools

Salesforce

Microsoft Office

Job description

Job Summary:

The Inside Sales Representative, referred to internally as an Intake Coordinator (IC), is a mission-critical role directly impacting REE Medical's growth and client success. As the first point of contact for prospective clients, ICs are responsible for responding to leads, conducting high-quality client consultations, and converting qualified prospects into customers through a compliant, empathetic, and professional sales process.

Intake Coordinators manage a high-volume lead pipeline, conduct frequent outbound and inbound calls, assess disability conditions and symptom progression, and guide clients through the decision-making process. Success in this role requires strong consultative selling skills, attention to detail, regulatory awareness, and the ability to work efficiently with multiple clients each day in a remote-first environment.

Key Responsibilities:

• Manage outreach to warm inbound leads while monitoring inbound call queues.
• Actively manage and prioritize an individual lead pipeline to ensure timely follow-up, accurate qualification, and consistent progression of prospects through the sales process.
• Establish rapport with prospective clients through professional and empathetic communication.
• Present REE Medical's services and value proposition clearly and compliantly.
• Conduct accurate evaluations of disability severity using REE tools.
• Address objections while maintaining urgency.
• Document all client interactions accurately in the CRM.
• Adhere to compliance, regulatory, and data privacy requirements.
• Collaborate across teams to ensure accurate invoice processing
• Participate in coaching and training activities.

How Success Is Measured:

• Achievement of monthly sales targets and KPIs
• Accuracy of CRM documentation
• Compliance with sales processes and policies
• Performance against a balanced scorecard
• Client satisfaction and professionalism

Qualifications & Skills:

Required:

• 3+ years of inside or B2C sales experience
• CRM experience (Salesforce)
• Strong communication and organizational skills
• Comfort with phone-based work
• Proficiency with Microsoft Office and collaboration tools
• High school diploma or equivalent

Preferred:

• Medical, healthcare, or VA-related sales experience
• Veteran community experience
• Startup or early-stage company experience
• Associate's or Bachelor's degree

What REE Offers you:

Comprehensive Benefits Package

• Base Salary ($66,560) plus commission
• Health, dental, and vision insurance with Company-sponsored Life Insurance
• Retirement savings plan with company match
• Vacation time off, sick time off, and holidays

Career Development Opportunities

• Ongoing training and development programs
• Opportunities for advancement within the company

Work-Life Balance

• Flexible work schedules
• Remote first environment with company-wide conferences annually
• Employee assistance program for personal and family well-being

Perks and Rewards

• Employee discounts on products and services through Insperity
• Recognition programs for outstanding performance
• Company-sponsored social events and activities

Join us and discover a rewarding career where you can make a difference and grow professionally.

REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship).

This information is provided in compliance with Equal Pay Regulations across the US and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.

REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.