Intake Coordinator, Home Health - Work From Home

Lensa; West Valley City (UT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking an Intake Coordinator to manage referrals and interact with patients and families. The role offers remote work opportunities and requires a high school diploma along with relevant experience. Ideal candidates should possess strong medical terminology knowledge and excellent interpersonal skills.

Benefits

Comprehensive benefits package

Qualifications

• 2 years recent relevant experience required.
• Knowledge of medical terminology and anatomy is essential.
• Ability to exercise discretion in decision-making is necessary.

Responsibilities

• Initial point of contact for potential home health patients.
• Managing new referrals and ongoing follow-ups.
• Liaison between patients, families, and referral sources.

Skills

Medical terminology

Current Procedural Terminology (CPT)

Healthcare Common Procedure Coding System (HCPCS)

International Classification of Diseases (ICD)-9 coding knowledge

Organizational skills

Active listening skills

Interpersonal skills

Education

HS Diploma or GED

Tools

Microsoft Office

Job description

Intake Coordinator, Home Health - Work From Home

Intake Coordinator, Home Health - Work From Home

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Organization

SCAH-Sutter Care at Home - UT

Position Overview

Job Description Summary

About Us: Sutter Care at Home Health is a non-profit healthcare organization dedicated to providing compassionate home health services across fifteen locations in Northern California. Our centralized intake department manages all referrals for these locations, ensuring a seamless process for patients and their families.

Position Overview: The Home Health Authorization Coordinator III serves as the initial point of contact for potential home health patients, working closely with our Home Health nurses. This role is pivotal in managing new referrals and ongoing follow-ups, acting as a liaison between patients, families, and referral sources. This position is eligible for mobile/remote work if you meet eligibility requirements.

Remote/Mobile Work: Eligible for work from home with reliable power and internet services and if you meet eligibility to work remote (example, dedicated office with door that closes, cannot be a primary care-giver during business hours.

On-Site Requirements: Occasional on-site work may be required for training or other purposes if within driving distance to the center.

Job Description

• Applications accepted only from the following states:** AZ, OR, AR, ID, TN, UT, NV, & TX
  
  

DAY SHIFTS (32 Hrs. Weekly): Varied Weekdays / Rotating Weekends

Education

• HS Diploma or GED
  
  

Typical Experience

• 2 years recent relevant experience.
  
  

Skills And Knowledge

• Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge.
• Knowledge of medical terminology/anatomy.
• Ability to exercise discretion and make independent judgements, seeking review when decisions represent significant departure from established guidelines.
• Knowledge of Microsoft Office programs including Excel, Word or similar programs.
• Ability to maintain composure during challenging interpersonal interactions.
• Active listening skills; including interpersonal skills and telephone communication.
• Organizational skills with attention to detail and follow-up.
  
  

Job Shift

Days

Schedule

Full Time

Shift Hours

8

Days Of The Week

Variable

Weekend Requirements

Rotating Weekends

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

32

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $22.31 to $28.98 / hour. B STATES: NV & TX Pay Range is $24.32 to $31.61 / hour.

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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