Intake Coordinator

Arbour Counseling Services; Worcester (MA); Remote; USD 60,000 - 80,000; Full time

Job summary

Arbour Counseling Services seeks a full-time Intake Coordinator for their remote position in Massachusetts. The role involves managing client intakes and facilitating care access within a collaborative administrative team. Ideal candidates will possess effective communication skills and a commitment to empathetic client support.

Qualifications

• High School Diploma required; Associates degree preferred.
• Ability to prioritize work assignments.
• Ability to work in a fast-paced environment.

Responsibilities

• Orient new clients to PHP, schedule intakes, and check insurance eligibility.
• Communicate challenges related to scheduling intake appointments.
• Track referral sources and activity for intakes.

Skills

Effective Communication

Prioritization

Computer Proficiency

Education

High School Diploma

Associates Degree

Tools

Microsoft Suite

Job description

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• This is a fully remote role based out of Massachusetts**
  
  

Responsibilities

INTAKE COORDINATOR - PARTIAL HOSPITALIZATION PROGRAM

• This is a fully remote role based out of Massachusetts**
  
  

Pay: $23.00-$29.00/hour

About The Role

Arbour Counseling Services is looking for a Full Time Intake Coordinator to join our growing administrative team! The Intake Coordinator obtains relevant discharge paperwork and uploads to the EMR for the clinical teams; runs insurance eligibility at the point of registration and orients to PHP services. Intake Coordinators strive to ensure swift access to care for clients looking for treatment.

Essential Responsibilities

• Orient new clients to PHP level of care, schedule intakes, check insurance eligibility at the time of referral and upload card into EMR
• Strive for swift access to intake appointments for clients looking for treatment and communicate with Director of Central Intake any challenges related to scheduling intake appointments
• Stay informed of all the insurance companies credentialing criteria by communicating with the Credential coordinator
• Enter new patient information into the computer system and obtain any relevant discharge paperwork, uploading it into EMR for the clinical team
• Ability to update the Director of Central Intake on the current referral trends and of any significant changes that may present
• Responsible for tracking referral source activity and no-show rates for intakes and watching for early terminations after case assignment
• Back fill cancelled intake appointments to ensure good access for clients
• Performs other duties as assigned/required by this position
  
  

Arbour Counseling Services,a subsidiary of Universal Health Services, provides trusted quality and experience throughout our continuum of behavioral health and substance use treatment programs. Individualized care services are offered to individuals of all ages, groups, families, and couples. Arbour Counseling Services prioritizes quality and convenience for the communities we serve while providing compassionate care for all.

Visit us online at:https://arbourhealth.com/

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• High School Diploma required; Associates degree preferred
• Ability to prioritize work assignments
• Ability to communicative effectively
• Ability to work in a fast-paced environment
• Establishes and maintains effective working relationships within the agency and related sources
• Proficiency in relevant software, including Microsoft suite
  
  

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care and Mental Health Care

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