Intake Coordinator

Angels of Care Pediatric Home Health; Van Alstyne (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

HSA/FSA

Mental Wellness Benefits

401K

Discounts on Insurance

Job summary

Angels of Care Pediatric Home Health is seeking an Intake Coordinator for an on-site role in Sherman, TX. You will manage new patient referrals, verify benefits, coordinate intake scheduling, and support a smooth start of care for new clients.

The ideal candidate has healthcare administration or referral coordination experience, with strong organizational skills and the ability to collaborate with families, providers, and staff to keep processes moving.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative, healthcare, medical office, patient access, referral coordination, scheduling, or insurance verification preferred.
• Excellent communication, follow-up, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Bilingual in Spanish preferred (not required).

Responsibilities

• Handle new patient referrals from hospitals, doctor's offices, case managers, and other referral sources.
• Collect and verify information for new pediatric home health patients.
• Screen inquiry calls and schedule intakes with families or referral sources.
• Verify insurance benefits, including Medicaid and private insurance.
• Coordinate with case managers and clinical teams to assign and complete intakes.
• Maintain accurate documentation and follow established intake protocols.
• Support onboarding by ensuring all paperwork is completed.
• Communicate with families and internal staff to coordinate timely start of care.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Microsoft Office

Bilingual Spanish (preferred)

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

• Mental Wellness Benefits

This is an on-site position at our office at the southern edge of Sherman, TX. We are conveniently located on US-75 near the Sherman/Howe border.

As an Intake Coordinator, you will help manage new patient referrals, gather required information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new clients. This position serves as a key point of contact for families, referral sources, healthcare providers, insurance companies, and internal care teams throughout the patient intake and onboarding process.

This role is a ideal for someone with experience in healthcare administration, patient access, referral coordination, insurance verification, scheduling, medical office support, or care coordination who enjoys helping families, staying organized, and keeping important processes moving.

In This Role, You Will

• Handle new patient referrals from hospitals, doctor's offices, case managers, and other referral sources.
• Collect and verify information for new pediatric home health patients.
• Screen inquiry calls and follow up with families or referral sources to schedule intakes.
• Verify insurance benefits, including Medicaid and private insurance.
• Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes.
• Maintain accurate documentation and follow established intake protocols.
• Support new client onboarding by ensuring all required paperwork and information are completed.
• Communicate with families, internal staff, and community healthcare partners to help coordinate a timely start of care.

Qualifications

• High school diploma or equivalent required
• Prior experience in an administrative, healthcare, medical office, patient access, referral coordination, scheduling, or insurance verification role preferred
• Excellent communication, follow-up, and organizational skills
• Strong attention to detail and ability to manage multiple priorities
• Proficiency with Microsoft Office, including Excel, Word, and Outlook
• Bilingual in Spanish preferred (not required)

Why Angels of Care

In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you'll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance
• And more!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.