Intake Coordinator

Carevio Health; Southfield (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Carevio Health in Michigan seeks a compassionate Intake Coordinator to assist families in accessing Community Living Supports (CLS) and Respite Care. You will guide families through the intake process, assess needs, and coordinate with providers to ensure timely support.

This role rewards detailed record-keeping, clear communication, and confidentiality, with opportunities to grow within a collaborative team dedicated to improving outcomes for children and adults.

Qualifications

• Experience in social services, healthcare, or related fields preferred.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong communication and organizational skills.
• Familiarity with community resources and eligibility criteria.

Responsibilities

• Serve as the primary contact for families seeking CLS and Respite Care.
• Assess families’ needs and eligibility, ensuring accurate documentation.
• Coordinate with providers, case managers, and community resources.
• Maintain detailed records of interactions, assessments, and care plans.
• Educate families about programs, eligibility, and applications.
• Follow up with families to ensure ongoing support.
• Stay informed about CLS and Respite Care resources and regulations.

Skills

Communication skills

Organizational skills

Social services experience

Resource knowledge

Confidentiality

Computer skills

Teamwork

Tools

Record-keeping systems

Job description

Description

We are seeking a compassionate and organized Intake Coordinator to join our team, dedicated to supporting families in accessing Community Living Supports (CLS) and Respite Care services. This role offers an opportunity to make a meaningful difference in the lives of families and individuals by providing exceptional service and guidance throughout the intake process.

Key Responsibilities:

• Serve as the primary point of contact for families seeking CLS and Respite Care services, providing information and support throughout the intake process
• Assess families’ needs and eligibility for available services, ensuring accurate and timely documentation
• Coordinate with service providers, case managers, and community resources to facilitate smooth intake procedures
• Maintain detailed and organized records of all interactions, assessments, and service plans
• Educate families about available programs, eligibility criteria, and application procedures
• Follow up with families to ensure ongoing support and address any questions or concerns
• Stay informed about updates and changes in community resources, policies, and regulations related to CLS and Respite Care

Skills and Qualifications:

• Excellent communication and interpersonal skills, with a compassionate approach to family support
• Strong organizational and time-management abilities
• Experience in social services, healthcare, or related fields preferred
• Knowledge of community resources, eligibility requirements, and service coordination
• Ability to handle sensitive information with confidentiality and professionalism
• Proficiency in computer applications and record-keeping systems
• Ability to work independently and as part of a collaborative team

Join our organization and be part of a dedicated team committed to enhancing the quality of life for individuals and families. We offer a supportive work environment, opportunities for professional growth, and a chance to make a positive impact in the community.