Intake Coordinator

Choice Health at Home; Scottsdale (AZ); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

401k

Job summary

Choice Health at Home is seeking an Intake Coordinator in Scottsdale, AZ. The role manages initial patient referrals and acts as the liaison between hospitals, physicians and clinical staff to ensure a seamless start of care.

You will receive and document referrals, verify payor sources, obtain authorizations, and enter patient data into EMR. The position requires experience in referral intake and familiarity with medical terminology.

Qualifications

• Minimum one year of experience in referral intake or similar role.
• Experience with third party payers, Medicare and Medicaid highly desirable.
• Medical field background and familiarity with medical terminology.
• Excellent computer and customer service skills are required.
• LVN/LPN preferred.
• Valid driver’s license and valid auto insurance are required.

Responsibilities

• Receives and documents new referrals in a timely manner.
• Verifies payor source and maintains insurance authorizations.
• Coordinates care with Nursing Supervisors, patients, and the interdisciplinary team.
• Communicates effectively with patients, staff and referral sources.
• Responds to agency and patient needs professionally and creatively.
• Participates in Agency-sponsored in-service training and QAPI program.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

Skills

Customer service

Computer skills

Payer experience (Medicare/Medicaid)

Medical field background

Driver's license

Auto insurance

Communication skills

Organizational skills

Education

LVN/LPN

Tools

HomeCare HomeBase

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intake Coordinator

Full-Time Scottsdale, AZ, US

A Home Health Intake Coordinator manages the initial patient referral proce ss, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care . They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).

As a Intake Referral Coordinator , you will:

Receives and appropriately documents new referrals in a timely manner.

Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.

Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.

Provides effective communication to patients, staff members, other health care professionals and referral sources.

Responds to Agency and patient needs in a professional and creative manner.

Demonstrates commitment, professional growth and competency.

Participates in Agency-sponsored in-service training.

Participates in the Agency’s QAPI program.

Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

Minimum one year of experience in referral intake is preferred

Experience with third party payers, Medicare and Medicaid highly desirable

Medical Field background preferred, including familiarity with medical terminology

Excellent computer and customer service skills

LVN/LPN preferred

Valid Driver’s License

Valid Auto Insurance

HomeCare HomeBase experience preferred

Benefits and Perks

• 401k You’re eligible after 3 months of service/The plan is 100% fully vested immediately/Choice Health At Home contributes 100% of the first 3% you contribute each pay period