Intake Coordinator

Cornerstones of Care; Kansas City (MO); Hybrid; USD 24,796 - 31,684; Full time

Benefits offered by this job

9 Paid Holidays

Unlimited PTO

Health insurance

401K

Employee assistance program

Tuition reimbursement

EAP

Paid sick leave

Job summary

Cornerstones of Care seeks an Intake Coordinator to manage client intake documentation and eligibility verification in a hybrid role. You will ensure timely processing, scan documents into MyAvatar, and support preadmission and admission workflows while maintaining compliance.

The position emphasizes accurate data entry, verification of insurance and benefits, and coordinating financial responsibilities for clients in a nonprofit behavioral health setting.

Qualifications

• Healthcare intake or revenue cycle experience.
• Must be at least 21 years old and pass background check, physical, and drug screening.
• Valid driver’s license, proof of current vehicle insurance, and reliable transportation.

Responsibilities

• Collect and verify client forms for accuracy and completeness.
• Scan and upload documents into MyAvatar EHR.
• Update client paperwork annually or as needed.
• Complete pre-admission entry and discharge in MyAvatar.
• Complete admission entry in MyAvatar.
• Perform Financial Eligibility (FE) entry and updates.
• Conduct benefits and eligibility verification.
• Collect client financial responsibility payments.
• Verify active insurance coverage monthly and note changes.

Skills

Healthcare intake experience

Revenue cycle operations

Education

High school diploma

Associate's degree (preferred)

Tools

MyAvatar EHR

Job description

We are seeking an Intake Coordinator to join our team.

Hourly Range: $18 - $23

This hybrid remote role ensures accurate and timely processing of client intake documentation and eligibility verification. This role supports the organization's mission by maintaining compliance, facilitating preadmission and admission processes, service authorizations and monitoring client coverage throughout their care.

WHAT YOU WILL DO:

• Collect and verify client forms for accuracy and completeness.
• Scan and upload all client documentation into the MyAvatar electronic health record.
• Update client paperwork annually and as needed.
• Complete pre-admission entry and pre-admission discharge in MyAvatar.
• Complete admission entry in MyAvatar.
• Perform Financial Eligibility (FE) entry and ongoing updates.
• Conduct benefits and eligibility verification.
• Communicate and collect client financial responsibility payments.
• Perform monthly verification of active insurance coverage and identify any changes.

WHAT YOU WILL BRING:

Our ideal candidate will have relevant healthcare intake or revenue cycle operations experience and the following:

• High school diploma, required.
• Associate's degree, preferred.
• At least 21 years of age and pass background check, physical, and drug screening
• A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.

WHO WE ARE:

Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:

• Youth < > Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
• Foster Care < > Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
• Education < > Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.

CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:

• Nonviolence - helping to build safety skills and a commitment to a higher purpose.
• Emotional Intelligence - helping to teach emotional management skills.
• Social Learning - helping to build cognitive skills.
• Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
• Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
• Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
• Growth and Change - helping to work through loss and prepare for the future.

OUR WIDE STATEMENT:

At Cornerstones of Care, we commit to fostering a community where every individual, regardless of background or identity, feels deeply welcomed, valued, and empowered. We envision a diverse community where inclusion and welcoming are prioritized. A community where all voices are heard, listened to, and respected. A community where everyone's physical, emotional, social, and psychological needs are met. At Cornerstones of Care, we have a vision where equity is not just a goal but is present in all we do; every team member feels empowered to authentically contribute to their fullest potential. We hold a collective commitment to WIDE (welcoming, inclusion, diversity, and equity) that will drive us forward as a stronger organization.

OUR DIVERSITY STATEMENT:

• We partner for safe and healthy communities.
• We cultivate a culture in which children, families, team members, volunteers, donors, and community partners feel welcomed, safe, respected, empowered, and celebrated.
• We value diversity of race, religion, color, age, sex, national origin or citizenship status, sexual orientation, gender identity and expression, geographical location, pregnancy, disability, neurodiversity, socio-economic, and military status.
• We stand for anti-racism, equity, and inclusivity.
• We insist and affirm that discrimination and violence have no place in safe and healthy communities, including in our organization.
• We strive toward a more welcoming, inclusive, diverse, and equitable organization through our policies, partnerships, and practices.

OUR BENEFITS:

Cornerstones of Care offers a competitive benefits package, which includes:

• 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
• Team members who work at least 30 hours per week are eligible for
  • Health insurance benefits (medical, prescription, dental, vision)
  • Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
  • Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
  • Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
• Retirement savings plan (401K) with employer match
• Pet Insurance
• Employee assistance program (EAP)
• Tuition reimbursement program
• Public Service Loan Forgiveness.
• To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.

Questions?

Please contact: Cornerstones of Care, People Experience Team

8150 Wornall Rd., Kansas City, MO 64114

Phone: [phone] Fax: [phone]

Like us on Facebook at: https://www.facebook.com/cornerstonescareers

Cornerstones of Care is an Equal Opportunity Employer