Intake Coordinator
KrocQuincy
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Job summary
The Salvation Army Adult Rehabilitation Center (ARC) in Kansas City, MO is seeking an Intake Coordinator to serve as the first contact for individuals seeking recovery services. You will coordinate admissions, conduct eligibility assessments, maintain records, and support beneficiaries while building community partnerships.
Responsibilities include intake testing, documentation, and ensuring compliance with ARC policies.
Qualifications
- High School Diploma or GED required.
- Strong computer and data entry skills.
- Excellent organizational and time-management abilities.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong verbal and written communication skills.
- Ability to work independently and with a diverse team.
- Personal belief in Christian living and mission.
- Commitment to serving individuals with dignity and compassion.
Responsibilities
- Conduct eligibility assessments and intake documentation for applicants.
- Coordinate admissions and reservations into the ARC program.
- Maintain confidential electronic records and ensure data accuracy.
- Assist beneficiaries with medication, insurance, and healthcare needs.
- Support Medicaid enrollment, Telehealth, and virtual court appearances.
- Build relationships with community organizations and referral agencies.
- Track admissions, census, and reporting data.
- Perform additional intake-related duties as needed.
Skills
Education
Job description
The Salvation Army Adult Rehabilitation Center (ARC)
Kansas City, MO
Full-Time | Non-Exempt
Pay: $16.00 - $17.50 per hour
The Salvation Army Adult Rehabilitation Center is seeking a compassionate, organized, and mission-driven Intake Coordinator to serve as the first point of contact for individuals seeking recovery and rehabilitation services. This position plays a vital role in helping transform lives by coordinating admissions, conducting eligibility assessments, maintaining records, providing beneficiary support, and building strong community partnerships.
- Conduct applicant eligibility assessments through referrals, phone inquiries, and walk-in appointments.
- Complete intake documentation, consent forms, and admissions paperwork.
- Coordinate applicant reservations and admissions into the ARC program.
- Maintain accurate electronic applicant and beneficiary records.
- Follow up with applicants regarding program eligibility and participation.
- Complete initial property inventories for incoming beneficiaries.
- Maintain confidential records and required program documentation.
- Coordinate releases of information with courts, probation, parole, and community partners.
- Ensure compliance with ARC policies, procedures, and documentation standards.
- Maintain medication records and information management documentation.
- Assist beneficiaries with medication, insurance and healthcare-related needs.
- Support Medicaid enrollment and renewal processes.
- Help coordinate Telehealth appointments and virtual court appearances.
- Connect beneficiaries with community resources and referral partners.
- Build and maintain relationships with community organizations and referral agencies.
- Conduct weekly outreach activities to promote ARC program services.
- Coordinate open houses and community engagement events.
- Maintain current referral resources and community partnership information.
- Track admissions, reservations, and census information.
- Review statistical data for accuracy and completeness.
- Participate in data quality review processes and reporting activities.
- Conduct and document intake testing procedures.
- Maintain intake office supplies and hygiene kits.
- Support the mission and ministry of The Salvation Army.
- Perform other duties as assigned.
- High School Diploma or GED required.
- Strong computer and data entry skills.
- Excellent organizational and time-management abilities.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively with a diverse team.
- Personal belief in Christian living and spiritual regeneration as a solution to community disaffiliation, demonstrated through testimony or experience.
- Commitment to serving individuals with dignity, respect, and compassion.
- Valid driver's license required.
- Must qualify for Salvation Army vehicle insurance coverage.
- Full-time position.
- Some evenings, weekends, and holidays required.
The Salvation Army is committed to caring for those who care for others. We offer a comprehensive and affordable benefits package designed to support your health, your family, and your future.
Medical, Dental, Vision & Hearing Insurance through Anthem Blue Cross Blue Shield
Multiple plan options with affordable premiums and low copays
Prescription Coverage through Express Scripts, including mail-order options
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Employer-Paid Basic Life Insurance
Voluntary Life Insurance for employees and dependents
Short-Term Disability Insurance through Unum
Long-Term Disability Insurance through Unum
Optional income-protection buy-up coverage
Aflac Supplemental Insurance Plans:
- Critical Illness Insurance
- Hospital Indemnity Insurance
MetLife Pet Insurance with preventive care options
Employee Assistance Program (EAP) offering:
- 24/7 confidential counseling
- Legal assistance
- Family support services
403(b) Retirement Savings Plan with employer match eligibility
Ongoing training and professional development
Advancement opportunities within The Salvation Army
Career growth with one of America's largest and most trusted nonprofit organizations
This role requires standing, walking, bending, reaching, lifting, and carrying materials throughout the workday. Employees must regularly lift up to 20 pounds and occasionally move heavier items as part of program operations. Work environments may include office, residential, and warehouse settings.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible, its ministry is motivated by the love of God, and its mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.
Keywords: Intake Coordinator, Admissions Coordinator, Human Services, Community Outreach, Social Services, Rehabilitation Services, Client Intake, Program Coordinator, Nonprofit Careers, Recovery Services, Administrative Support, Case Management Support.
- High School Diploma or Equivalent
- Supervisory experience required
- Valid driver's license and ability to qualify for TSA insurance
- Commitment to Christian principles
- Leadership and supervisory capabilities
- Strong organizational and documentation skills
- Excellent communication and interpersonal abilities
- Community outreach experience
- Ability to speak, hear, and see clearly
- Manual dexterity for computer operation
- Capability to lift/move up to 20 pounds
- Office-based setting
- May include evenings and weekends
- Local travel required
- Occasional overnight travel for training/events
The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
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