Intake & Community Operations Manager

Operation Kindness Humane Society; Carrollton (TX); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b plan

Generous PTO

Paid holidays

Job summary

Operation Kindness Humane Society in Carrollton, TX is seeking an Intake and Support Services Manager to lead intake operations and support services. This role reports to the Senior Manager of Community Operations and ensures alignment with shelter capacity and program goals.

You will supervise the Intake Lead and Coordinators, manage partnerships with shelters, and deliver responsive pet support services; strong leadership and collaboration are essential.

Qualifications

• Minimum of 3 years directly managing people or programs.
• Experience working with pets, preferably in shelter/veterinary setting.
• Strong written and verbal communication and presentation skills.

Responsibilities

• Oversee Intake Department operations and staff management.
• Coordinate with shelter partners and community organizations.
• Manage intake, data, and capacity planning; ensure accurate records.

Skills

People management

Communication

Shelter operations

Tools

Microsoft Office

Job description

Operation Kindness Humane Society in Carrollton, TX is seeking an Intake and Support Services Manager to lead intake operations and support services. This role reports to the Senior Manager of Community Operations and ensures alignment with shelter capacity and program goals.

You will supervise the Intake Lead and Coordinators, manage partnerships with shelters, and deliver responsive pet support services; strong leadership and collaboration are essential.