Intake Clinician

Community Solutions for Children, Families and Individuals; San Jose (CA); On-site; USD 90,000 - 98,000; Full time

Benefits offered by this job

Health insurance

403(b) match

Paid vacation

Paid holidays

Sick leave

Longevity bonuses

Family leave

Student loan forgiveness

Training opportunities

DEI group

Job summary

Community Solutions is seeking an Intake Clinician to provide strength-based behavioral health assessments and treatment planning for individuals in Santa Clara County, with remote services offered.

The role requires a Master’s in social work or psychology, CA licensure, bilingual preferred, and experience with youth and adults; location in Gilroy, CA with some travel to San Jose; competitive benefits package.

Qualifications

• Master’s Degree in social work, psychology or related field with one year of direct client experience.
• Active registration or license with the California Board of Behavioral Sciences.
• Bilingual and bicultural preferred.
• Licensed as LCSW/LMFT/LPCC in California preferred.
• Knowledge of wellness and recovery concepts, Medi-Cal regulations, and documentation.
• Knowledge of clinical assessment procedures and ability to synthesize information.
• Knowledge of clinical diagnoses and differential diagnoses.
• Experience with culturally diverse individuals.
• Knowledge of strength-based client-driven care.
• Experience with youth and adults.
• Knowledge of Santa Clara County resources.

Responsibilities

• Conduct screening, intake and assessments to evaluate behavioral health needs.
• Complete Behavioral Health assessments per agency, county, and state standards.
• Collaborate with client/family to determine needs and goals.
• Develop individual treatment plans using Transformational Care Planning and coordinate care.
• Collaborate with treatment teams for clinical consultation.
• Document timely and comprehensive records per requirements.
• Maintain charts per Medi-Cal regulations.
• Develop relationships with community organizations and system providers.
• Respond to calls and emails within 24 hours on business days.
• Attend agency meetings and support continuous quality improvement.
• Use strength-based and solution-focused problem solving.
• Maintain customer service with internal and external customers.
• Complete training requirements and apply them to practice.
• Manage crisis situations and ensure safety.

Skills

Bilingual

Wellness concepts

Clinical assessment

Cultural competency

Crisis management

Customer service

Communication skills

Education

Master’s Degree in social work or psychology

Job description

REPORTING RELATIONSHIP:Director and/or Designee

SUMMARY:

Since its founding as a teen drop-in center in 1972, Community Solutions (CS) has grown in both depth and breadth of services in response to the growing and changing needs in the community. As one of the most comprehensive nonprofit human services agencies in Santa Clara County and the surrounding areas, CS provides prevention, intervention, treatment, and residential services to more than 6,400 clients annually, helping them overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual and domestic violence, and human trafficking.

As our Intake Clinician you will be responsible for utilizing clinical knowledge and best practices to provide assessment of individuals with mental illness and complete strength based, needs driven, culturally relevant behavioral health assessments and admission treatment plan. Services are provided remotely to individuals throughout Santa Clara County.

The Ideal Candidate Will Possess the Following Qualifications and Knowledge:

• Master’s Degree in social work, psychology or related field plus one-year direct client experience working with mental health issues, drug and alcohol services, psychiatric services, intimate partner abuse issues and/or family systems.
• Actively registered or licensed with the California Board of Behavioral Sciences.
• Preferable be bilingual and bicultural.
• Preferable be licensed as an LCSW, LMFT, or LPCC in the state of California.
• Knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation.
• Knowledge of clinical assessment procedures and ability to successfully obtain and synthesize information on individuals’ presenting problems and history.
• Knowledge of clinical diagnoses and differential diagnoses.
• Knowledge of and experience working with culturally diverse individuals.
• Knowledge of strength-based client driver care.
• Knowledge and/or certification in evidence-based practices and outcome driven care.
• Experience working with both youth and adults.
• Working knowledge of Santa Clara County and surrounding areas community resources.

What You'll Be Doing in the role of Intake Clinician:

• Utilizes clinical best practices to conduct screening, intake and assessments to evaluate the individual’s behavioral health needs, diagnoses, and medical necessity for services.
• Completes Behavioral Health assessments consistent with agency, county, and state standards.
• Collaborates with the individual and/or family to determine the client’s needs and develop treatment goals.
• Promptly develops individual treatment plans using Transformational Care Planning and is responsible for coordination of care to provide for the client’s stated needs and goals.
• Collaborates with treatment teams for clinical consultation to ensure a smooth transition from intake to ongoing treatment.
• Completes timely, clear, and comprehensive documentation in accordance with agency, program, and regulatory requirements.
• Maintains all charts within Agency and Medi-Cal regulations.
• Develops and maintains collaborative relationships with appropriate community organizations and system providers.
• Responds to phone calls and emails within 24 hours on business days unless extenuating circumstance exist. Resolve outstanding issues collaboratively using strength-based solutions focused approach.
• Attends and participates in Agency meetings and contributes to continuous quality improvement activities to enhance team and program development.
• Consistently uses strength-based and solution focused problem-solving skills.
• Maintains good customer service skills with internal and external customers.
• Successfully completes all training requirements and demonstrates an ability to put trainings into action to ensure agency and contract compliance.
• Effectively manages crisis situations and maintain safety.

Diversity, Equity, and Inclusion:

Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

Working at Community Solutions:

Community Solutions offers a competitive starting rate of$91,439.92 annuallywith a generous employee benefits package, and encourages a strong work-life balance. We believe in supporting the whole person by providing:

• 100% of premiums paid by employer for full-time employees and eligible dependent children
• 403(b) Retirement Plan with 5% employer match
• 3-weeks paid vacation to start
• 13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)
• Longevity bonuses
• Generous family medical leave for eligible employees
• Student Loan Forgiveness Program
• Staff learning and development and robust in-house training opportunities
• Employee-led Diversity, Equity, and Inclusion Resource Group

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.

Work Environment and Location:

This position is located in Gilroy, CA with some travel to San Jose, CA.

Special Requirements:

• Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.
• Requires an automobile to perform routine job duties.
• COVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Note: This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.

Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.