Intake Clinician

Community Solutions for Children, Families, and Individuals; San Jose (CA); On-site; USD 82,000 - 101,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with employer 5

Paid vacation

Paid holidays

Sick leave

Longevity bonuses

Family medical leave

Student loan forgiveness

Training opportunities

Diversity, Equity & Inclusion group

Job summary

Community Solutions for Children, Families, and Individuals in Gilroy, CA is seeking an Intake Clinician to perform screening, intake and assessments, and to develop treatment plans for behavioral health needs. You will coordinate care with families and treatment teams and ensure documentation meets agency, county, and Medi-Cal standards.

Qualified candidates hold a Master’s in social work or related field, actively licensed or registered in California, and have experience with youth and adults.

Qualifications

• Master’s Degree in social work, psychology or related field with one year direct client experience in mental health, substance use, trauma or related areas.
• Active or pending licensure with the California Board of Behavioral Sciences.
• Preferred bilingual/bicultural capabilities.
• Preferred California licensure (LCSW/LMFT/LPCC) within state.
• Knowledge of Medi-Cal regulations and documentation practices.
• Experience with diverse populations and strength-based approaches.
• Familiarity with Santa Clara County resources.

Responsibilities

• Conduct screening, intake and assessments to evaluate behavioral health needs and medical necessity for services.
• Complete Behavioral Health assessments per agency, county and state standards.
• Collaborate with individuals and families to set treatment goals.
• Develop individualized treatment plans and coordinate care.
• Coordinate with treatment teams for clinical consultation.
• Maintain timely, clear documentation in line with requirements.
• Maintain charts per Medi-Cal regulations.
• Build relationships with community organizations and providers.
• Respond to calls/emails within 24 hours and resolve issues collaboratively.
• Participate in agency meetings and quality improvement activities.
• Apply strength-based, solution-focused approaches in practice.
• Provide excellent customer service to internal and external clients.
• Complete required trainings and implement learnings to ensure compliance.
• Respond effectively to crises and maintain safety.

Skills

Master’s degree in Social Work/Psych

California license (BBS)

Bilingual/bicultural (preferred)

LCSW/LMFT/LPCC eligible (preferred)

Wellness and recovery concepts

Clinical assessment procedures

Clinical diagnoses knowledge

Culturally diverse populations

Strength-based client care

Evidence-based practices knowledge

Youth & adult experience

Community resources knowledge

Education

Master’s Degree in social work, psychology or related field

Licensed or actively registered with California Board of Behavioral Sciences

Job description

POSITION TITLE: Intake Clinician

PROGRAM: Mental Health Support

JOB CLASSIFICATION: Regular, Full-Time, Exempt, Union, Benefitted

REPORTING RELATIONSHIP: Director and/or Designee

SUMMARY

Since its founding as a teen drop-in center in 1972, Community Solutions (CS) has grown in both depth and breadth of services in response to the growing and changing needs in the community. As one of the most comprehensive nonprofit human services agencies in Santa Clara County and the surrounding areas, CS provides prevention, intervention, treatment, and residential services to more than 6,400 clients annually, helping them overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual and domestic violence, and human trafficking.

The Ideal Candidate Will Possess the Following Qualifications and Knowledge

Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:

• Master’s Degree in social work, psychology or related field plus one-year direct client experience working with mental health issues, drug and alcohol services, psychiatric services, intimate partner abuse issues and/or family systems.
• Actively registered or licensed with the California Board of Behavioral Sciences.
• Preferable be bilingual and bicultural.
• Preferable be licensed as an LCSW, LMFT, or LPCC in the state of California.
• Knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation.
• Knowledge of clinical assessment procedures and ability to successfully obtain and synthesize information on individuals’ presenting problems and history.
• Knowledge of clinical diagnoses and differential diagnoses.
• Knowledge of and experience working with culturally diverse individuals.
• Knowledge of strength-based client driver care.
• Knowledge and/or certification in evidence-based practices and outcome driven care.
• Experience working with both youth and adults.
• Working knowledge of Santa Clara County and surrounding areas community resources.

What You'll Be Doing in the role of Intake Clinician

• Utilizes clinical best practices to conduct screening, intake and assessments to evaluate the individual’s behavioral health needs, diagnoses, and medical necessity for services.
• Completes Behavioral Health assessments consistent with agency, county, and state standards.
• Collaborates with the individual and/or family to determine the client’s needs and develop treatment goals.
• Promptly develops individual treatment plans using Transformational Care Planning and is responsible for coordination of care to provide for the client’s stated needs and goals.
• Collaborates with treatment teams for clinical consultation to ensure a smooth transition from intake to ongoing treatment.
• Completes timely, clear, and comprehensive documentation in accordance with agency, program, and regulatory requirements.
• Maintains all charts within Agency and Medi-Cal regulations.
• Develops and maintains collaborative relationships with appropriate community organizations and system providers.
• Responds to phone calls and emails within 24 hours on business days unless extenuating circumstance exist. Resolve outstanding issues collaboratively using strength-based solutions focused approach.
• Attends and participates in Agency meetings and contributes to continuous quality improvement activities to enhance team and program development.
• Consistently uses strength-based and solution focused problem-solving skills.
• Maintains good customer service skills with internal and external customers.
• Successfully completes all training requirements and demonstrates an ability to put trainings into action to ensure agency and contract compliance.
• Effectively manages crisis situations and maintain safety.

Diversity, Equity, and Inclusion

Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

Working at Community Solutions

Community Solutions offers a competitive starting rate of $91,439.92 annually with a generous employee benefits package, and encourages a strong work-life balance. We believe in supporting the whole person by providing:

• 100% of premiums paid by employer for full-time employees and eligible dependent children
• 403(b) Retirement Plan with 5% employer match
• 3-weeks paid vacation to start
• 13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)
• Longevity bonuses
• Generous family medical leave for eligible employees
• Student Loan Forgiveness Program
• Staff learning and development and robust in-house training opportunities
• Employee-led Diversity, Equity, and Inclusion Resource Group

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.

Work Environment and Location

This position is located in Gilroy, CA with some travel to San Jose, CA.

Special Requirements

• Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.
• Requires an automobile to perform routine job duties.
• COVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Note: This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.

Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.