Intake Caseworker

Liberty Healthcare Corporation; Harrisburg (Dauphin County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO: 30 days per year

Health, dental, and vision insurance

FSA and 401(k)

Job summary

Liberty Healthcare Corporation is seeking an Intake Caseworker for the Pennsylvania Adult Protective Services Program. The role focuses on protecting vulnerable individuals by handling reports of abuse, neglect, abandonment, and exploitation of older adults and people with disabilities.

The position is fully remote within Pennsylvania, with weekday hours from 3:00 pm to 11:00 pm and one on-call weekend per month. Compensation includes $38,000 per year plus paid time off and benefits.

Qualifications

• Outstanding active listening, verbal communication, and writing skills.
• Computer proficiency required.
• Pennsylvania residency required.

Responsibilities

• Fielding inbound calls and electronic reports.
• Interviewing individuals by phone and asking clarifying questions.
• Taking detailed notes and entering information into a database.
• Categorizing and prioritizing reports of need.
• Triaging cases for follow up and investigation.

Skills

Active listening

Verbal communication

Written communication

Computer proficiency

Job description

Experienced and aspiring human service professionals are encouraged to consider an available full-time Intake Caseworker position with Liberty Healthcare and the Pennsylvania Adult Protective Services Program.

As an Intake Caseworker, you will take an active role in protecting vulnerable individuals.

You will field reports from concerned individuals who are reporting potential abuse, neglect, abandonment, and exploitation of older adults and adults who are living with disabilities.

Responsibilities

• Fielding inbound calls and electronic reports
• Interviewing individuals by phone and asking clarifying questions
• Taking detailed notes and entering information into a database
• Categorizing and prioritizing reports of need
• Triaging cases for follow up and investigation

Work setting and schedule

This is a fully remote position which will enable you to work from your home within Pennsylvania.

You will work from 3:00 pm to 11:00 pm Monday through Friday with 1 weekend day of on call each month.

Compensation And Benefits

• $38,000 per year
• 30 days of paid time off annually for holidays, vacation, sick and personal leave
• Health, dental, and vision insurance
• FSA, 401(k) and other perks

Benefits plan details are available at https://www.libertyhealthcare.com/upload/138.pdf

Qualifications

• Outstanding active listening, verbal communication, and writing skills
• Computer proficiency
• Pennsylvania residency

Individuals with experience in these roles are encouraged to apply

• Social worker or case manager
• Criminal justice or law enforcement
• 911 operator or EMS dispatcher
• Medical receptionist or healthcare intake worker

Liberty Healthcare and the Adult Protective Services Program

Liberty Healthcare is a Pennsylvania-based organization with decades of experience serving and supporting individuals who are living with disabilities.

Liberty is an equal opportunity employer committed to diversity, equity, and inclusion. Our organization is composed of, and proudly serves, people of diverse backgrounds and abilities.

Learn more about the Adult Protective Services program online at https://www.pa.gov/agencies/dhs/report-abuse/adult-protective-services