Intake Assessor-Evenings

UHS; Memphis (TN); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Competitive compensation

Medical, dental, vision

401k with company match

Paid time off

Job summary

Lakeside Behavioral Health System in Memphis seeks a Needs Assessment and Referral Counselor to conduct telephonic and in-person risk assessments and crisis interventions. You will coordinate referrals and intake, determine level of care, and facilitate admissions while maintaining communication with families, referral sources, patients, and unit staff.

Join a team‑oriented organization offering competitive benefits, tuition assistance, and paid time off, with opportunities for advancement

Qualifications

• Education/licensure as listed above.
• Experience in intake, assessment, admission and crisis intervention with a psychiatric population.
• Experience in inpatient setting preferred.
• Knowledge of crisis intervention, psychiatric diagnoses and crisis management.

Responsibilities

• Provide telephonic and in-person risk assessment and crisis intervention.
• Coordinate referral and intake processes.
• Determine appropriate level of care and facilitate admission.
• Maintain communication with referral sources, families, patients and unit staff.
• Support ongoing patient care across units.

Skills

Crisis intervention

Risk assessment

Communication

Inpatient psychiatry

Education

Licensed Physicians

APRNs

Licensed Psychologists

Licensed Social Workers

Licensed Professional Counselors

Registered Nurses

MSW

MS in Counseling

MS in Psychology

Job description

Responsibilities

JOB SUMMARY:

The Needs Assessment and Referral Counselor provides telephonic and in-person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside, and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid‑South region. The 365-bed facility is one of the largest free‑standing psychiatric hospital s in the United States. We are located on a serene 37‑acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

This opportunity provides the following:

• UHS is a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full‑time and part‑time positions
• 401k plan with company match for full‑time and part‑time positions
• Generous Paid Time Off

Qualifications

JOB SUMMARY:

The Needs Assessment and Referral Counselor provides telephonic and in‑person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

JOB SPECIFICATIONS:

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate knowledge and skill in provision of services to varied population of patients in an inpatient and partial hospital setting.

Education/Licensure: Licensed Physicians, APRN’s, Licensed Psychologist, Licensed Social Workers, Licensed Professional Counselors, Registered Nurses, Masters in Social Work, Masters in Counseling, Masters in Marriage and Family Therapy, or Masters of Psychology required.

Experience: Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.

Licensure/Certification: N/A

Knowledge: Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

Supervision Received: NARC Director, Assistant NARC Director, NARC Shift Coordinator

Supervision Exercised: N/A

Universal Health Services (UHS)

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500 corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies; and in 2025, ranked #271 on the Fortune 500; and was #355 among U.S. companies on Forbes Global 2000 World’s Largest Public Companies.

Our operating philosophy is as effective today as it was upon the Company’s founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high‑quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and through its subsidiaries operates 29 inpatient acute‑care facilities, 346 inpatient behavioral health facilities and 168 outpatient and other facilities, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE:UHT). For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.