Intake Assessor-Evenings

Behavioral Health System, Inc.; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Tuition assistance

Paid time off

Job summary

Lakeside Behavioral Health System in Memphis is seeking a Needs Assessment and Referral Counselor to perform risk assessments, crisis interventions, and coordinate referrals and admissions for patients across inpatient and partial hospital settings.

The role requires coordinating with referral sources, families and unit staff, and ensuring appropriate level of care while supporting a compassionate, team-oriented environment in a premier behavioral health facility.

Qualifications

• Licensure/Certification in a relevant field as listed under Education/Licensure.
• Experience in intake, assessment and crisis intervention preferred.
• Knowledge of crisis intervention, risk assessment and psychiatric symptomology.

Responsibilities

• Perform telephonic and in-person risk assessment and crisis intervention.
• Coordinate referral and intake process and determine level of care.
• Facilitate admission and maintain communication with referral sources, families and staff.

Skills

Crisis intervention

Risk assessment

Communication

Empathy

Education

Licensed Physician

APRN

Licensed Psychologist

Licensed Social Worker

Licensed Professional Counselor

Registered Nurse

MSW

MS in Counseling

MS in Marriage and Family Therapy

MS in Psychology

Job description

JOB SUMMARY:

The Needs Assessment and Referral Counselor provides telephonic and in-person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

Responsibilities

The Needs Assessment and Referral Counselor provides telephonic and in-person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside, and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside’s comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

This Opportunity Provides The Following

• UHS is a challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
• 401k plan with company match for full-time and part-time positions
• Generous Paid Time Off

Qualifications

The Needs Assessment and Referral Counselor provides telephonic and in-person risk assessment and crisis intervention, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

Job Specifications

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate knowledge and skill in provision of services to varied population of patients in an inpatient and partial hospital setting.

Education/Licensure: Licensed Physicians, APRN’s, Licensed Psychologist, Licensed Social Workers, Licensed Professional Counselors, Registered Nurses, Masters in Social Work, Masters in Counseling, Masters in Marriage and Family Therapy, or Masters of Psychology required.

Experience: Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.

Licensure/Certification: N/A

Knowledge: Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

Supervision Received: NARC Director, Assistant NARC Director, NARC Shift Coordinator

Supervision Exercised: N/A

Universal Health Services (UHS)

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500® corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™; and in 2025, ranked #271 on the Fortune 500®; and was #355 among U.S. companies on Forbes Global 2000 World’s Largest Public Companies. Our operating philosophy is as effective today as it was upon the Company’s founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high-quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and through its subsidiaries operates 29 inpatient acute care facilities, 346 inpatient behavioural health facilities and 168 outpatient and other facilities, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE:UHT). For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotions and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.